維修後的狀況比以前更糟怎辦(保固內)? - 消費者保護
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By Xanthe
at 2007-03-11T22:45
at 2007-03-11T22:45
Table of Contents
這台機器是 金正數碼 代理的DVD
我哥去年底和同事在大潤發一起買了幾台的的Philo md-310
(保固到2007.8)(一年保固.因為保證書沒有蓋店章..所以原廠說要依出廠日期)
前兩個禮拜之前因為
1.大部分片子都讀不順(or讀不到)
2.送片匣退回時又無法完全密合,導致片子根本無法讀取 一直被退出
雖然機子當初買很便宜,可是想說都還沒有真正使用到3個月
就要丟掉 也是蠻可惜的
後來詢問"金正數碼"後 把東西寄了回去"維修"
可是這次收回來的機子
1.退片匣的問題修好了
2.可是讀取頭變的更弱了,大部分的片子都無法讀取,而且退片時還會被刮片
(為了驗證讀取不順的問題,我還自己拿了原版珍藏的DVD電影試讀)
(結果竟然有刮痕 ><)
我在想我還能夠繼續維修嗎?(機子放在南部家裡,是給爸媽看的)
因為每次運費就要120元了...(上次維修的經驗後,爸媽也覺得有點煩了..)
可是這樣沒有誠意的維修 真的讓人相當不滿意
還想詢問的是,維修的運費不能由對方公司負擔嗎?
我已經付過一次了,可是原廠沒有解決問題的誠意。
如果我再自費多送回去幾次,光運費就快要買新的了...
請大家告訴我解決的方法 幫幫我好嗎?
ps.明明有保固 公司也還在 可是買了小廠好像變孤兒了...
--
我哥去年底和同事在大潤發一起買了幾台的的Philo md-310
(保固到2007.8)(一年保固.因為保證書沒有蓋店章..所以原廠說要依出廠日期)
前兩個禮拜之前因為
1.大部分片子都讀不順(or讀不到)
2.送片匣退回時又無法完全密合,導致片子根本無法讀取 一直被退出
雖然機子當初買很便宜,可是想說都還沒有真正使用到3個月
就要丟掉 也是蠻可惜的
後來詢問"金正數碼"後 把東西寄了回去"維修"
可是這次收回來的機子
1.退片匣的問題修好了
2.可是讀取頭變的更弱了,大部分的片子都無法讀取,而且退片時還會被刮片
(為了驗證讀取不順的問題,我還自己拿了原版珍藏的DVD電影試讀)
(結果竟然有刮痕 ><)
我在想我還能夠繼續維修嗎?(機子放在南部家裡,是給爸媽看的)
因為每次運費就要120元了...(上次維修的經驗後,爸媽也覺得有點煩了..)
可是這樣沒有誠意的維修 真的讓人相當不滿意
還想詢問的是,維修的運費不能由對方公司負擔嗎?
我已經付過一次了,可是原廠沒有解決問題的誠意。
如果我再自費多送回去幾次,光運費就快要買新的了...
請大家告訴我解決的方法 幫幫我好嗎?
ps.明明有保固 公司也還在 可是買了小廠好像變孤兒了...
--
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消費者保護
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