拜託別來買 - 奧客

By Queena
at 2007-11-29T00:51
at 2007-11-29T00:51
Table of Contents
前幾天遇到兩個女生,
其中A拉著B很高興地說「這個東西我用過喔...blabla..」
B聽得很心動,也跟著很仔細地看著我們家的產品。
我馬上走過去帶著微笑打個招呼,
然後A突然跟B咬耳朵起來,B就瞪大眼睛,
我正在想要開口幫她們介紹時,
A就問說「你們現在這個賣多少阿?」
我『原價600元,現在週年慶打85折510元。』
沒想到A馬上皺眉且很大聲地回一句「什麼?!比網路的還貴耶!」
我『......╭( ̄m ̄#)╮......』(其實是在克制自己的怒火)
重點是A講這句話時,是看著我講,講完還等著我的反應,
我一整個超沈默,不想作任何回應,
A看我一整個沒表情也沒回應,表情尷尬才吐出一句「不好意思喔~」
我還是冷冷地說「沒關係。」
她們又開始竊竊私語,然後跟我說「我們考慮一下。」一溜煙人就不見了。
我總不能回說『那你去網路上買阿~』很容易被客訴= =
但是來到專櫃嗆說賣得比網路上的貴,會不會太白目了啊?
真的很想講,嫌貴直接說,買不起就別搬出網路,
雖然我知道大部分的顧客是不會考慮人事和租金等成本,
是直接用價格來決定店家的好壞,
但是請默默迴音在心裡就好了可以嗎?
因為你說出來,價格還是一樣不會變的,也會讓你自己的格調變差。
(怎麼好像是黑特文...哎...最近一堆奧客搞到我很易怒>"<)
--
其中A拉著B很高興地說「這個東西我用過喔...blabla..」
B聽得很心動,也跟著很仔細地看著我們家的產品。
我馬上走過去帶著微笑打個招呼,
然後A突然跟B咬耳朵起來,B就瞪大眼睛,
我正在想要開口幫她們介紹時,
A就問說「你們現在這個賣多少阿?」
我『原價600元,現在週年慶打85折510元。』
沒想到A馬上皺眉且很大聲地回一句「什麼?!比網路的還貴耶!」
我『......╭( ̄m ̄#)╮......』(其實是在克制自己的怒火)
重點是A講這句話時,是看著我講,講完還等著我的反應,
我一整個超沈默,不想作任何回應,
A看我一整個沒表情也沒回應,表情尷尬才吐出一句「不好意思喔~」
我還是冷冷地說「沒關係。」
她們又開始竊竊私語,然後跟我說「我們考慮一下。」一溜煙人就不見了。
我總不能回說『那你去網路上買阿~』很容易被客訴= =
但是來到專櫃嗆說賣得比網路上的貴,會不會太白目了啊?
真的很想講,嫌貴直接說,買不起就別搬出網路,
雖然我知道大部分的顧客是不會考慮人事和租金等成本,
是直接用價格來決定店家的好壞,
但是請默默迴音在心裡就好了可以嗎?
因為你說出來,價格還是一樣不會變的,也會讓你自己的格調變差。
(怎麼好像是黑特文...哎...最近一堆奧客搞到我很易怒>"<)
--
Tags:
奧客
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