手機沒訊號終止合約問題 - 消費者保護
By Christine
at 2012-01-11T02:29
at 2012-01-11T02:29
Table of Contents
目前使用的電信公司在我上班的地點都沒有訊號，
其他使用同一間電信的同事也有一樣的問題！
一直有打電話去跟電信公司反應，
可是業者一直推拖說：大樓的管委會不同意架設加強訊號的設備，
但跟管委會了解卻是：架設的費用太高，電信公司不願意來架設！
因為工作上需要常常用手機而且每個月繳的月租費又很高，
實在不想再等現在的電信公司拖下去了，
但手機的合約又還沒到期，
如果提前解約還要繳1萬多元的違約金，
像這種情形有辦法申訴或是要求不繳違約金嗎？
想請問有類似經驗的朋友 救救我＞_＜
PS:不只沒3G 連訊號也是0格
--
其他使用同一間電信的同事也有一樣的問題！
一直有打電話去跟電信公司反應，
可是業者一直推拖說：大樓的管委會不同意架設加強訊號的設備，
但跟管委會了解卻是：架設的費用太高，電信公司不願意來架設！
因為工作上需要常常用手機而且每個月繳的月租費又很高，
實在不想再等現在的電信公司拖下去了，
但手機的合約又還沒到期，
如果提前解約還要繳1萬多元的違約金，
像這種情形有辦法申訴或是要求不繳違約金嗎？
想請問有類似經驗的朋友 救救我＞_＜
PS:不只沒3G 連訊號也是0格
--
Tags:
消費者保護
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at 2012-01-13T09:35
at 2012-01-13T09:35
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