恩恩寵物賣場 - 貓乾糧高科技透氣孔 - 網店

By Michael
at 2019-01-29T16:38
at 2019-01-29T16:38
Table of Contents
*抱怨文一旦發文超過10分鐘即不可自行刪除,違反直接水桶5年。
是否已經閱讀過相關新規定?(請回答Y/N): Y
*店家名稱: 恩恩寵物賣場
*店家連結: https://shopee.tw/kkeac0213
*商品名稱: 無穀成貓低敏經典美味5lb-寵物健康
*溝通截圖:
---以下為聊聊全篇截圖
https://i.imgur.com/jj3uiYQ.png
https://i.imgur.com/rjTcIlo.png
https://i.imgur.com/3g0tnE5.png
https://i.imgur.com/J84O6LV.png
https://i.imgur.com/bVpkd8G.png
https://i.imgur.com/taNJkZx.png
https://i.imgur.com/vyNSFOn.png
https://i.imgur.com/GcCX8DX.png
https://i.imgur.com/xtdRIB4.png
https://i.imgur.com/2IkBt2E.png
---以下為評價與賣家黑單後的修改評價回應
https://i.imgur.com/6I41Am8.png
https://i.imgur.com/YcNGQfs.png
https://i.imgur.com/uwKMREt.png
*商品照片:(至少兩張,不得放入文內)
https://i.imgur.com/y4nImRY.jpg
https://i.imgur.com/loG2e3P.jpg
*事發經過:(僅能文字敘述,不得擅自夾雜圖片連結)
---前情提要
家裡有兩隻毛小孩,
其中一隻是新來的,
家中原本的貓咪是糖尿貓,
看了貓版及社團資訊,
長期以濕食餵食,
反應良好,
但是新來的貓咪是浪浪出身,
喜歡吃乾飼料反而不太吃主食罐,
因為怕糖貓跟著吃會出問題,
所以特地去能量花園研究了乾糧,
並且先做了功課買了分裝包後確定家中貓咪口味,
才到蝦皮找整包原裝的飼料,
因為很常在網路購買寵物商品,
所以對台灣網路商家滿放心的,
直到遇到這個店家......
---主文
原先是打算買上圖示口味的乾糧11磅,
但是商品都缺貨,
只好找有賣5磅2包的賣家,
最後找到了這個賣家「恩恩寵物賣場」。
在2019/01/22詢問有現貨之後就下單,
貨品也很快就寄出了,
而當我2019/01/26收到貨品後,
拆封發現兩包外包裝有明顯色差,
確認了一下到期時間,
有一包是2020/02/22,
可是另一包卻是2019/08/11,
等於我就算當日立刻拆封,
效期也只有半年+兩個禮拜左右,
並且家中貓咪也不是全乾糧餵食,
原PO立刻在聊聊上反應給店家效期/外包裝色差的問題,
然後收拾的時候包裝的時候,
又在外包裝箱底發現飼料,
原來2019這包破包了,
因為知道超商寄貨運送容易破損,
這幾天也沒有下雨,
問題應該不大,
我也沒有特別在意,
就直接確認交易完成了,
但因為剛好是六日,
怕商家休假,
我就沒有先給評價,
只在聊聊詢問效期問題。
結果第二天店家就回覆了,
他覺得超過半年就不是短期,
然後乾糧三個月內就能吃,
我看到這回應第一反應就是給一星評價,
第一是我買到你們家的乾糧,
你沒有先提醒我有一包只有半年效期就算了,
如果我沒有先檢查開了另一包,
那這包19年的就很大概率會過期。
第二是.......
我買東西還要配合店家的效期先處理完他們「近即期」的商品嗎?
更別說我還是自己發現的。
PS:蝦皮的規定更嚴格,商品效期沒有全效期的一半就要標示在商品介紹,
店家也沒有標示。
然後我又回覆了店家的聊聊,
關於效期的問題以及後面發現破袋的問題,
本來故事的劇情應該到這邊就結束了,
後面「應該」就是很普通的店家道歉,
我說下次注意一點就好,
我沒有要換貨的意思,
不然也不會先確認交易了,
最後再幫他們修改評價到3 4星。
可是店家在2019/01/27時又突然回覆我,
說那個破袋其實是透氣孔!
是透氣孔!是透氣孔!是透氣孔!是透氣孔!
我照顧貓咪沒有20年也有15年以上了,
會透出飼料的透氣孔是第一次見到!
隨後店家又表示「商品也不用寄,謝謝你的一星評價」。
我從頭到尾都沒有表示過,
我要換貨這回事,
我又確認了幾次聊聊發現真的沒有提過,
要再跟他確認的時候,
發現店家居然把我加入黑名單封鎖了?
今天是我沒有要換貨退貨不追究沒關係,
如果是要退換貨的客人呢?
直接黑單是什麼意思呢?
這難道不是給付不完全嗎?
---尾聲
因為店家把我黑單了,
我也沒辦法跟他再進行溝通,
只好用最後一次的修改評價回覆他關於透氣孔的問題,
畢竟---會透出飼料的絕不是什麼透氣孔,
不然都可以去申請專利了,
「我家的乾糧不用拆封,
直接從透氣孔就能取用乾糧囉<3」
2019/01/28店家用一星評價回應我說:
「是透氣孔,每個賣家都一樣,請你麻煩去寵物店買了,糟糕的買家......!」
這...還真是超高科技的透氣孔呢?
--
是否已經閱讀過相關新規定?(請回答Y/N): Y
*店家名稱: 恩恩寵物賣場
*店家連結: https://shopee.tw/kkeac0213
*商品名稱: 無穀成貓低敏經典美味5lb-寵物健康
*溝通截圖:
---以下為聊聊全篇截圖
https://i.imgur.com/jj3uiYQ.png
https://i.imgur.com/rjTcIlo.png
https://i.imgur.com/3g0tnE5.png
https://i.imgur.com/J84O6LV.png
https://i.imgur.com/bVpkd8G.png
https://i.imgur.com/taNJkZx.png
https://i.imgur.com/vyNSFOn.png
https://i.imgur.com/GcCX8DX.png
https://i.imgur.com/xtdRIB4.png
https://i.imgur.com/2IkBt2E.png
---以下為評價與賣家黑單後的修改評價回應
https://i.imgur.com/6I41Am8.png
https://i.imgur.com/YcNGQfs.png
https://i.imgur.com/uwKMREt.png
*商品照片:(至少兩張,不得放入文內)
https://i.imgur.com/y4nImRY.jpg
https://i.imgur.com/loG2e3P.jpg
*事發經過:(僅能文字敘述,不得擅自夾雜圖片連結)
---前情提要
家裡有兩隻毛小孩,
其中一隻是新來的,
家中原本的貓咪是糖尿貓,
看了貓版及社團資訊,
長期以濕食餵食,
反應良好,
但是新來的貓咪是浪浪出身,
喜歡吃乾飼料反而不太吃主食罐,
因為怕糖貓跟著吃會出問題,
所以特地去能量花園研究了乾糧,
並且先做了功課買了分裝包後確定家中貓咪口味,
才到蝦皮找整包原裝的飼料,
因為很常在網路購買寵物商品,
所以對台灣網路商家滿放心的,
直到遇到這個店家......
---主文
原先是打算買上圖示口味的乾糧11磅,
但是商品都缺貨,
只好找有賣5磅2包的賣家,
最後找到了這個賣家「恩恩寵物賣場」。
在2019/01/22詢問有現貨之後就下單,
貨品也很快就寄出了,
而當我2019/01/26收到貨品後,
拆封發現兩包外包裝有明顯色差,
確認了一下到期時間,
有一包是2020/02/22,
可是另一包卻是2019/08/11,
等於我就算當日立刻拆封,
效期也只有半年+兩個禮拜左右,
並且家中貓咪也不是全乾糧餵食,
原PO立刻在聊聊上反應給店家效期/外包裝色差的問題,
然後收拾的時候包裝的時候,
又在外包裝箱底發現飼料,
原來2019這包破包了,
因為知道超商寄貨運送容易破損,
這幾天也沒有下雨,
問題應該不大,
我也沒有特別在意,
就直接確認交易完成了,
但因為剛好是六日,
怕商家休假,
我就沒有先給評價,
只在聊聊詢問效期問題。
結果第二天店家就回覆了,
他覺得超過半年就不是短期,
然後乾糧三個月內就能吃,
我看到這回應第一反應就是給一星評價,
第一是我買到你們家的乾糧,
你沒有先提醒我有一包只有半年效期就算了,
如果我沒有先檢查開了另一包,
那這包19年的就很大概率會過期。
第二是.......
我買東西還要配合店家的效期先處理完他們「近即期」的商品嗎?
更別說我還是自己發現的。
PS:蝦皮的規定更嚴格,商品效期沒有全效期的一半就要標示在商品介紹,
店家也沒有標示。
然後我又回覆了店家的聊聊,
關於效期的問題以及後面發現破袋的問題,
本來故事的劇情應該到這邊就結束了,
後面「應該」就是很普通的店家道歉,
我說下次注意一點就好,
我沒有要換貨的意思,
不然也不會先確認交易了,
最後再幫他們修改評價到3 4星。
可是店家在2019/01/27時又突然回覆我,
說那個破袋其實是透氣孔!
是透氣孔!是透氣孔!是透氣孔!是透氣孔!
我照顧貓咪沒有20年也有15年以上了,
會透出飼料的透氣孔是第一次見到!
隨後店家又表示「商品也不用寄,謝謝你的一星評價」。
我從頭到尾都沒有表示過,
我要換貨這回事,
我又確認了幾次聊聊發現真的沒有提過,
要再跟他確認的時候,
發現店家居然把我加入黑名單封鎖了?
今天是我沒有要換貨退貨不追究沒關係,
如果是要退換貨的客人呢?
直接黑單是什麼意思呢?
這難道不是給付不完全嗎?
---尾聲
因為店家把我黑單了,
我也沒辦法跟他再進行溝通,
只好用最後一次的修改評價回覆他關於透氣孔的問題,
畢竟---會透出飼料的絕不是什麼透氣孔,
不然都可以去申請專利了,
「我家的乾糧不用拆封,
直接從透氣孔就能取用乾糧囉<3」
2019/01/28店家用一星評價回應我說:
「是透氣孔,每個賣家都一樣,請你麻煩去寵物店買了,糟糕的買家......!」
這...還真是超高科技的透氣孔呢?
--
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at 2020-03-08T13:36
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at 2020-03-10T00:01
at 2020-03-10T00:01

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at 2020-03-12T00:28
at 2020-03-12T00:28

By Ula
at 2020-03-14T05:45
at 2020-03-14T05:45

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at 2020-03-15T19:14
at 2020-03-15T19:14

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at 2020-03-25T11:48

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at 2020-03-30T16:18
at 2020-03-30T16:18

By Dora
at 2020-03-31T22:30
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at 2020-04-04T04:46
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at 2020-04-04T08:16
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at 2020-04-04T14:35
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at 2020-04-12T08:26
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at 2020-04-12T11:10
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at 2020-04-13T21:11
at 2020-04-13T21:11

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at 2020-04-14T16:22
at 2020-04-14T16:22

By Jack
at 2020-04-18T02:17
at 2020-04-18T02:17

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at 2020-04-18T04:13
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at 2020-04-22T21:39
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at 2020-04-26T10:22
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at 2020-04-29T07:11
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