很不客氣 - 顧客行為
By Todd Johnson
at 2009-07-24T05:15
at 2009-07-24T05:15
Table of Contents
最近電話很不想接..
打來問儲值門號的問題..
我很好聲好氣的跟他說明方式.很親切
然後他竟然鬼兇然後覺得我在癈話說我要儲值啦
媽的..我不爽就說幫你轉語音.他說好.就轉過去
然後之後又打來說你們前一個客服沒教我就轉語音
你們這裡是客服嗎...
哇咧...是怎樣...
不然就是打來問費率..跟他說明了後
一再重覆問說是這樣這樣算嗎.我說對
然後又一再重覆.我就說先生剛和您說明有不瞭解嗎
他說你就說啊...媽的..是怎樣..不夠清楚嗎
耳朵聽障嗎??我一再耐心說明好聲好氣的說
你是兇個屁..我們是欠你兇...
我就說先生和您說明不知那有不清楚的地方
我只是挽轉說不會說那得罪你或者你兇個鬼
現在客人不知怎樣..打來問兇個屁
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Tags:
顧客行為
All Comments
By Lucy
at 2009-07-26T23:02
at 2009-07-26T23:02
By Todd Johnson
at 2009-07-30T15:01
at 2009-07-30T15:01
By Eartha
at 2009-08-03T21:23
at 2009-08-03T21:23
By Agnes
at 2009-08-05T22:32
at 2009-08-05T22:32
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at 2009-08-09T22:34
at 2009-08-09T22:34
By Ursula
at 2009-08-10T09:58
at 2009-08-10T09:58
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