專櫃試用包索取心得 - 百貨公司

By Jacob
at 2011-01-07T23:15
at 2011-01-07T23:15
Table of Contents
昨天去百貨公司拿試用品 已爬文
身份:錢花在刀口上的消費者
服裝:黑色風衣+墨綠色絨褲+黑色PUMA紀念款球鞋
目標:倩碧水磁場 & 香奈兒的保濕精華乳霜
地點:中山捷運站旁 新光三越
案情:
因朋友建議可以到專櫃索取試用包試試看效果,昨天下班後便帶著不確定的心情前往中山
捷運站旁的新光三越,一到倩碧專櫃,向櫃姐直接表明說:『我想要索取水磁場的試用包
,請問有提供索取?』倩碧的小姐很阿莎力的馬上說好,隨後拿一包給我,還跟我說明解
釋用,也沒有特別推銷產品(大概我很明確是要拿試用品的),而且笑容很親切(加分)。
後來我又問有男性的保養?! 她說本櫃沒有,但是水磁場也適用痘痘肌,男生也可以用。
我隨後表態想給我男友試試看,立即隨後又提供一包,還特別提醒我一定要在全部保養步
驟都完成後才擦上唷!順利索取到試用品~心情很好!!
隨後到了香奈兒專櫃,我一樣使用剛剛的態度詢問櫃姐
我:『我想要索取保濕精華乳霜的試用包,請問有提供索取?』
櫃姐:『這個沒有試用包。』一如往常的冷淡
我:『那有推薦的保濕產品的試用包,可以提供試用?』(其實內心非常不好意思,但是
基於花錢要花在刀口上~年紀大了衝了)
櫃姐:『我們沒有試用包。』
連前進都不前進,連介紹都不介紹,氣死人了!!我只能說香奈兒真是OX的跩阿~真是可惡
!
說保濕精華乳沒有試用品~也沒有其他保濕的試用品~我聽你再唱歌~
就算沒有提供試用品,你連最基本的服務態度都沒有~我何必平白無故送錢去!
而且,最可惡的這個櫃姐,以前我也常跟你買東西,客人多到認不出我來也就算了~連新
台幣你都不想認識,我現在只要想到就吐血。中山站的香奈兒 我以後再也不去了 (像我
這般不容易被激到的人!!今天都怒了) 真的有一種很想要灑冥紙、抬棺抗議之類的,哀~
我只能怨嘆我們不是大官人家的兒女!!
--
~*~ My first failure only intensified,
My desire to succeed. ~*~
--
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