好市多的到貨通知 - 好市多
By Michael
at 2015-09-16T21:54
at 2015-09-16T21:54
Table of Contents
覺得超扯的orz
首先9/10打電話問某商品,電話客服說明後天會到貨
然後12號早上去說缺貨,下次到貨日是15號預計60盒,不過有可能延期,可以先打電話詢問。
15號中午外出剛好會經過,然後客服說晚上或明天才到,分店拿到48盒,可以留到貨通知。
結果今天沒打來覺得奇怪,想說在問問電話客服打過去說已經上架目前剩10幾盒…
整個幹意十足
到了現場找不到,紅背心說找不到就是沒有,
離開賣場區,換找藍背心的查說還有20幾盒,然後賣場找了兩三圈,他們自己人連商品也找不到,說要問OOO(另外一區),讓我們去提貨區等。
然後我到提貨區我就認不住,問他們到底缺貨商品到貨通知有沒有在通知的,結果提貨區堅持現在已經有貨了…(是說這時候一個歐巴桑插隊超想罵=-=
後來一個主管(?)出來說他們不清楚商品去哪裡,可能有人拿了沒結帳,說他們要要找一下商品去哪裡
我就問你們到底有沒有到貨通知,昨天說到貨通知結果沒有
然後那個客服說他要確認商品去哪裡
大概在到貨通知這個地方問了三四次,瘋狂跳針…
我到底表達錯誤還是他們聽不懂中文
後來家人妥協在留一次到貨通知的資料就走
然後剛剛他們商品區的打來
我問從我晚上打電話確認說架上還有10多盒
我到裡面找跟他們現場電腦確認中間差37分鐘
這時候電腦看有20多盒
他們解釋說電腦查詢會延遲…………呵呵
總結
(1)一句對不起都沒說
(2)商品上架,工作人員也找不到放在哪裡
(3)東西有沒有賣出,電腦查不到
(4)客服查的庫存量跟工作台查的庫存量不同,一個系統查出來居然不一樣
可以合理懷疑自己內部有人先把商品留住了啊
網路上那個代購網址的根本就你們自己賣場的人在營運的吧…之前大缺貨某網站可以代購代
購費70~100元,只要等15天左右…
跑了三四次都沒買到,然後那個代購網可以買的到…
想不懷疑都很難唉唉
是說本來想在加一個第五點…聽不懂中文的客服
呵呵
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