台中COSTCO不提供冰塊與塑膠袋 - 好市多
By Carolina Franco
at 2012-09-04T15:43
at 2012-09-04T15:43
Table of Contents
※ 引述《manacle (曼特寧)》之銘言:
: ==========以下可以跳過不看,這是我交涉過程==========
: 目前好市多台中店不提供冰塊的理由有兩點
: 1.有客人拿了太多冰塊,賣場兩台製冰機不夠用,得跟外面買。
: 2.因為冰塊要用塑膠袋裝,為了環保不提供塑膠袋,所以不給冰塊。
: 關於第一點,我直接問經理:「之前有提供冰塊的時候,有需要的客
: 人都有拿,你們也有能力提供,就算有奧客拿很多袋,跟正常客人拿
: 取的量來比,根本是九牛一毛,你們不提供冰塊,只是為了省成本吧」
: 結果經理就改說,我們是為了環保,因為裝冰塊要塑膠袋,所以你如
: 果自備塑膠袋,我們就給你冰塊。
看到環保就決定回個文,整個笑出來。
為了環保,所以成本由消費者承擔,以服務起家的好事多,什麼時候
變的這麼不要臉。
如果冰塊需求大於供給,好事多應該做的事盡量提供,表示客戶有這
層需求,而不是環保這種可笑的理由,要環保,做生意幹嘛。
再來,什麼叫做自備塑膠袋,我們才願意配合,我繳交年費是求一個
良好的服務態度,沒在第一時間道歉,浪費時間,跟我扯543.......
: 不知道好市多各分店,對於塑膠袋跟冰塊的政策到底是怎樣,願意浪
: 費時間看到這邊的朋友,請在推文內分享吧,謝謝。我真的懷疑到底
: 是我這個人是澳洲來的客人,所以整天找好市多麻煩;還是好市多也
: 要節省成本所以呼攏人呢?
當然是亂搞阿,記下她的名字,直接投訴她,以服務態度不佳要求改
善。
有嚴格的消費者,才會有一流的企業。
--
: ==========以下可以跳過不看,這是我交涉過程==========
: 目前好市多台中店不提供冰塊的理由有兩點
: 1.有客人拿了太多冰塊,賣場兩台製冰機不夠用,得跟外面買。
: 2.因為冰塊要用塑膠袋裝,為了環保不提供塑膠袋,所以不給冰塊。
: 關於第一點,我直接問經理:「之前有提供冰塊的時候,有需要的客
: 人都有拿,你們也有能力提供,就算有奧客拿很多袋,跟正常客人拿
: 取的量來比,根本是九牛一毛,你們不提供冰塊,只是為了省成本吧」
: 結果經理就改說,我們是為了環保,因為裝冰塊要塑膠袋,所以你如
: 果自備塑膠袋,我們就給你冰塊。
看到環保就決定回個文,整個笑出來。
為了環保,所以成本由消費者承擔,以服務起家的好事多,什麼時候
變的這麼不要臉。
如果冰塊需求大於供給,好事多應該做的事盡量提供,表示客戶有這
層需求,而不是環保這種可笑的理由,要環保,做生意幹嘛。
再來,什麼叫做自備塑膠袋,我們才願意配合,我繳交年費是求一個
良好的服務態度,沒在第一時間道歉,浪費時間,跟我扯543.......
: 不知道好市多各分店,對於塑膠袋跟冰塊的政策到底是怎樣,願意浪
: 費時間看到這邊的朋友,請在推文內分享吧,謝謝。我真的懷疑到底
: 是我這個人是澳洲來的客人,所以整天找好市多麻煩;還是好市多也
: 要節省成本所以呼攏人呢?
當然是亂搞阿,記下她的名字,直接投訴她,以服務態度不佳要求改
善。
有嚴格的消費者,才會有一流的企業。
--
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