"反"推薦LG的洗脫烘 ! - 家電

為了「報答」LG人員的不聞不問,以及廣告作假,
在這裡再次提醒各位即將交屋的板友, "千萬別買LG的
滾筒式洗脫烘三合一, 任何model都是(10,12,14KG)".

LG 廣告作假, 烘衣服永遠烘不乾, 寫信、打電話, 無人敢回應處理.
建議考慮日式品牌,都比這些爛韓貨好..
希望別再有受害者...

======以下為多封與LG溝通且無具體回應的內容之一

Please pass below message to your leader (Chairman) of LG Taiwan.
Hi there, Due to the need to save my daily time, I was deciding
to buy LG's TROMM all-in-one model, which is equipped with the
dryer function. In LG's promotion and advertisement, you also
promote the dryer function very hard. However, after I buy the
model. I found the dryer function cannot really dry my clothes.
it is just to heat the wet clothes. no matter how long time and
which mode I tried and tried, the clothes are still keeping wet.
The support people also visited my home try to fix it, or try
to check if it is necessary to change the power module. But finaly
they found there is no problem in my new machine. I think you
are claiming the incorrect spec which you cannot fulfill.
I think it is not an honest way to sell the product. First,
I give high score to your sales and support people, their
attitude is good. However, your product developing team,
includes R&D, QA, and even product manager (PM) who is in charge
of this product. You are NOT very honest handling and promoting
this product. You are delivering the product with only "half"
of the claimed spec to us end customers. And one thing is strange,
when I checked with several LG store, the sales person even don't
know if the TROMM can really dry the clothes when I complain these
problem to them. I believe you didn't give them a well training,
or say you don't have honest training. Compare with the purely
"washing machine", this model at least cost me extra 30
thousand NT dollars for a fake function, which is only a
half one. I don't think it is a very good way to sell your product.
I think I will lose my faith for Korean product again.
Please Do NOT send the support people to my home again,
I have wasted my time before. I want to return the product
to you. Or do you have better suggestion? I'm not the type
of person who will say something bad on the blog or some forum.
However, I think you should be more responsible for this kind of
mistake in my point of view. At least at this moment,
I will not recommend your product to everyone I know. Regards,

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