假如收到的東西不符?? - 海外購物

所以現在我必須等Paypal調查完在寄回去嗎??

還是怎麼樣!! 現在有點不知所措!!! @_@



※ 引述《stockton88 (我愛海)》之銘言：
: 現在的問題是我開了dispute為什麼
: 變成seller
: Seller escalated this dispute to a Claim
: .....
: 還有我剛開始開的dispute是東西沒收到(而不是東西不符那項)!!
: 可是後來東西有收到了!!
: 我就跟他說我要寄回去請他要付擔運費 !!
: 那paypal現在給我答覆是
: You have chosen to escalate your dispute to a PayPal claim. By ending
: communication with the seller, you are asking PayPal to investigate the
: case and decide the outcome. As part of our investigation, PayPal will
: review any communication you may have had in the Resolution Center.
: Thank you for contacting PayPal. We have begun our investigation of the
: following transaction:
: xxxxxxxxx
: If you choose not to cancel this claim, we will resume our
: investigation
: after 3 business days. We will make every effort to resolve this claim
: within 30 days although we may require additional time to complete our
: investigation.
: You will be contacted by email and asked to provide information
: relevant to
: the claim. Your participation is essential to the investigation and it
: is
: important that you reply to requests for information within the
: specified
: timeframe. Failure to do so will result in cancellation of the claim
: and
: you will forfeit the possibility of a refund.
: 那我接下來要怎麼做?? 因為在dispute上面也不能發言了 那要怎麼做???
: ※ 引述《stockton88 (我愛海)》之銘言：
: : 假如我收到的東西不一樣!!
: : 我要求refund
: : 那假如到時後我關了dispute後來他收到 又沒refund給我 那我怎麼辦??

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