QS的追加期+商城的爛規定 - 網店
By Xanthe
at 2014-03-06T16:21
at 2014-03-06T16:21
Table of Contents
近況更新...
附上截圖
http://ppt.cc/M0BJ
昨天忍不住留言給QS
結果得到的回覆 跟 處理方式 還蠻ok的
今天回他們之後 說法又不一樣了!?
http://ppt.cc/dNJH
又叫我去官網重新訂購!!!!?
那诶安捏
於是我忍著翻白眼 又再問了一次..
http://ppt.cc/Bdwi
終於!!! 他們能夠先為我在3/13左右寄出商品
然後其他的繼續追加 希望服務品質能夠多多改善啊..
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*商品/店家名稱:Queen shop
*購買連結:http://tw.mall.yahoo.com/item/p066847038183
http://tw.mall.yahoo.com/item/p066846986100
http://tw.mall.yahoo.com/item/p066847034176
*相關佐證:從2/10到現在 只有一件商品追加到貨
http://ppt.cc/Y5DG
*事發經過:
2/8發現Qs上了新品 下標了四件 想說可以送媽媽當生日禮物
結果從2/10開始算追加期
到今天竟然只有一件追加到貨
我忍不住打給客服 每次打都沒人接的QS客服今天終於有人接了
我說 2/10到明天追加期就到了 我只有一件衣服到貨 會先幫我寄出嗎?
結果客服說 他們現在會拉到超級商城給他們的最後期限 所以我的單會3/13才會出
而且如果沒有追加到的衣服會全部幫我取消
因為商城規定如果衣服沒有全部到就不能出貨
我問客服說 那這樣我的商品還會追加給我嗎?
竟然回我說 如果取消的 就要重新下單 然後重新排隊
我的天哪 聽到我火氣都上來了
如果一直沒排到 我不就要明年才能拿到衣服
假如是這樣 到底誰還要再跟追加期那麼遙遙無期的賣家買衣服
還有商城的規定也使得他們變成這樣
然後我們消費者就只能一直等 等 等....
請大家評評理啊!!!
--
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