Costco大順店退貨請小心"王欣恬" - costco
By Todd Johnson
at 2011-12-20T20:48
at 2011-12-20T20:48
Table of Contents
: 我並不是想幫這位王小姐說話
: 而是覺得這根本就是台灣costco那些高層的陰謀詭計
: 如果不是那些人指示,難道下面的這些員工會子虛烏有的生出這些莫名其妙的規定?
: 經理叫下面的員工扮黑臉,反正到時候真正會堅持下去的客人鐵定是少數
: 如果真的遇到像版上這些會堅持的,反正就吵,吵到你煩,吵到你受不了
: 這次你贏了退給你,經理出來露個臉扮扮白臉,道個歉假裝啥事都沒發生過
: 下次你又要退就再來吵一次,不是每個人都願意每次浪費精力
: 退個貨還弄得心情惡劣,只要讓客戶讓步,他們就贏了
: 最好的方法是直接寫信給總公司反映
: 然後如果要退不給退也不用吵
: 直接說你要打電話給消保官(不是消基會喔)
: 說要告他違約,如果他們還敢吭聲就直接當著面打電話吧(當然必須是政府的上班時間)
: 然後投書給蘋果,把事情鬧大才有用
: 每次受氣來版上討拍也不是根本解決之道
: 躲開了這位王小姐,裡面的經理還是會叫其他員工做同樣的事
你錯了
有到台中玩可以順便去台中店退貨看看
在台中店退貨過數次從沒問我為什麼要退,都直接幫我辦理
有一次退Kirkland漏液的電池,因為是在高雄店買的,買的時候台中店還沒開
所以找經理-前籃球國手周海容先生過來了解情況,因為是Costco自有品牌
高雄中華店也退貨過數次,會刁難機歪的就是某幾位客服人員
也是有問完原因就幫你辦也沒多講什麼的
所以我一直不認為是公司政策
因為會機歪的就是那幾個員工
會員當久退貨經驗多點你就會有體會了
--
Tags:
costco
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