Costco 桂格燕麥片客訴&退貨心得 - 大賣場
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By Tom
at 2016-06-05T12:02
at 2016-06-05T12:02
Table of Contents
先說聲抱歉,這篇文跟麥片無關...
但是真的也很有感而發...
年初線上購物剛開始,
我一口氣在線上購物買了8包貓砂
(一包19公斤)
結果收到貨物後,卻發現貓砂保存期限卻是去年10/15
(保存期限三年)
屢次打電話去網路購物客服專線卻一直無法撥通,
線上留言過了兩個禮拜也遲遲無回覆!
後來至賣場詢問留電話,請網路客服那邊回電,才有人回覆給我...
客服表示要我放回原包裝他們會請貨運公司來收回,
另外因為該款貓砂已經缺貨,所以無法再出貨給我!(意思是指給退,但是無法再買)
我表示外包裝在收到貨物時老早全數拆箱丟回收了,
客服人員表示也可以帶去賣場退貨,
但我後來想想作罷,一包19公斤搬過去退貨是想累死自己嗎?
於是只好勉強自己留著用,
但是心裡一直很不是滋味,
堂堂一個美式大賣場,
今天我購買收到的貨物是已經過期三個月的東西,
對方只能消極協助退貨,
無法更換未過期商品給我
(也表示因為已無貨,所以也無法再訂)
不知道是心裡作用還是怎樣,總覺得這批貓砂特別容易受潮粉塵也比較多!
看著最近退貨被刁難的發文,特別有感而發!
--
但是真的也很有感而發...
年初線上購物剛開始,
我一口氣在線上購物買了8包貓砂
(一包19公斤)
結果收到貨物後,卻發現貓砂保存期限卻是去年10/15
(保存期限三年)
屢次打電話去網路購物客服專線卻一直無法撥通,
線上留言過了兩個禮拜也遲遲無回覆!
後來至賣場詢問留電話,請網路客服那邊回電,才有人回覆給我...
客服表示要我放回原包裝他們會請貨運公司來收回,
另外因為該款貓砂已經缺貨,所以無法再出貨給我!(意思是指給退,但是無法再買)
我表示外包裝在收到貨物時老早全數拆箱丟回收了,
客服人員表示也可以帶去賣場退貨,
但我後來想想作罷,一包19公斤搬過去退貨是想累死自己嗎?
於是只好勉強自己留著用,
但是心裡一直很不是滋味,
堂堂一個美式大賣場,
今天我購買收到的貨物是已經過期三個月的東西,
對方只能消極協助退貨,
無法更換未過期商品給我
(也表示因為已無貨,所以也無法再訂)
不知道是心裡作用還是怎樣,總覺得這批貓砂特別容易受潮粉塵也比較多!
看著最近退貨被刁難的發文,特別有感而發!
--
All Comments
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By Belly
at 2016-06-09T00:43
at 2016-06-09T00:43
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By Yedda
at 2016-06-10T05:57
at 2016-06-10T05:57
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By Frederic
at 2016-06-11T01:18
at 2016-06-11T01:18
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By Cara
at 2016-06-15T05:01
at 2016-06-15T05:01
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By Callum
at 2016-06-17T18:11
at 2016-06-17T18:11
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By Quanna
at 2016-06-19T12:27
at 2016-06-19T12:27
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By Connor
at 2016-06-23T04:49
at 2016-06-23T04:49
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By Franklin
at 2016-06-26T02:53
at 2016-06-26T02:53
無條件退貨現在看起來條件一堆啊
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By Freda
at 2016-06-26T06:51
at 2016-06-26T06:51
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By Jacob
at 2016-06-28T00:14
at 2016-06-28T00:14
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By Belly
at 2016-06-30T06:21
at 2016-06-30T06:21
就放棄了!那款粉塵一直都重,但是好用!也真的覺得比較容
易受潮,不過前幾個月濕氣真的也很重就是...所以說到最後就
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By Zora
at 2016-07-02T11:44
at 2016-07-02T11:44
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By Suhail Hany
at 2016-07-04T10:29
at 2016-07-04T10:29
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By Elvira
at 2016-07-05T13:47
at 2016-07-05T13:47
如果你是之後買就沒這個問題了!
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By Oliver
at 2016-07-06T12:29
at 2016-07-06T12:29
我買的都沒過期耶
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By Irma
at 2016-07-07T01:44
at 2016-07-07T01:44
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By Quintina
at 2016-07-10T09:29
at 2016-07-10T09:29
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