跟客服反應東西沒收到以後
他說要寄一份表格給我填
填完以後寄回去
可是我一直搞不太懂為什麼要填完表格才能處理@@
附上詢問表格細節時客服回答的原文：
"The form is declaration of non receipt, which removes all liability from yourself, allowing us to conclude our investigation and look in to either a refund or a replacement."
我還是不了解為什麼一定要填了才可以有後續處理 囧
不知道有沒有人用過這個網站呢
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