雙十一之ASOS送錯商品 - 網店

By Hedda
at 2015-11-20T10:51
at 2015-11-20T10:51
Table of Contents
雙十一很開心在第一次在ASOS上面買東西
也購入了朝思暮想終於等到折扣的Hunter Boots
覺得這雙顏色很美
側邊的帶子是另一色的設計
而且還可以調整腿圍
整個很適合魯妹的身材
訂的是這一雙
http://imgur.com/6HBGhvX
http://imgur.com/a/nTT7r
http://imgur.com/QB9Oaol
每天盼阿盼看什麼時候會收到
終於在昨天終於收到我的ASOS包裹
結果打開一看
http://imgur.com/30QVALc
這不是我的Hunter Boots
這不是我的Hunter Boots
這不是我的Hunter Boots
短筒的而且這是什麼奇怪的大便色
也差太多了吧QQ
看來應該是這一雙
http://imgur.com/YyqZNAX
到底差這麼多為什麼會寄錯啊
心碎之餘上官網問我收到錯的商品該怎麼辦
真的很想要收到我原本訂的那一雙
結果ASOS其實效率蠻好的
過了兩個小時馬上就回信了
但整個心又碎了一遍
"I'm sorry you didn't receive your lovely blue boots, unfortunately I won't be
able to send them to you, as they're out of stock."
沒貨了阿
沒貨了阿
沒貨了阿
ASOS請我這邊把東西寄回去會退費
但是退費就沒有7折的Hunter Boots了QQ
這邊想請問各位版友的是
1.
這種情況我一樣可以像前一篇被取消訂單的版友一樣
跟他動之以情說希望可以得到一個special code嗎
用special code去得到另一雙可能是7折的新雨鞋
2.
然後這一個ASOS的疏忽在我退貨退費之後
這邊刷卡或是匯差所產生的交易手續費
都是我們自己必須要承擔的嗎
是否有版友曾經爭取過這一部分的權益呢
謝謝大家耐心地看完QQ
我真的只想要我的Hunter Boots
不想要退貨退費好麻煩阿嗚嗚QQ
--
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