關於香水界的佛心公司,我有些話想說 - 香水
By George
at 2021-06-25T21:00
at 2021-06-25T21:00
Table of Contents
因當事人沒有ptt,此文為代po
________________________________
我在某香水櫃2019.11 符合VIP
2019.12 符合VVIP資格
截至目前為止累積消費額為$166434
2021.05.06
私訊請粉專協助官網會員認證,粉專小編要求我對在IG上於2020.11.26一篇針對某專櫃抱
怨的PO文作出解釋
我的立場是:
我遇到不愉快的消費經驗PO在我個人IG
此公司也來確認我寫的是誰,而我覺得沒有告知的義務
要自己對號入座是你的事,但要硬扣一頂公開平台造謠的帽子我無法接受
https://i.imgur.com/7mt6f1A.jpg
https://i.imgur.com/4wAjkvv.jpg
https://i.imgur.com/yuQi8xZ.jpg
6月看到公司粉專限動寄出會員禮的消息
至6/12我都沒有收到會員禮,也想說順便看看會員認證到底處理好了沒(此時已經過1個多
月)
發現還是沒有認證,於是我再次私訊粉專,到6/15皆沒有得到回覆
https://i.imgur.com/gsLP0p7.jpg
6/21 收到包裹顯示6/18寄出,官網依然顯示一般會員
https://i.imgur.com/v7GsOll.jpg
https://i.imgur.com/OIZD5g3.jpg
1.我無法接受用處理公事的粉專來介入客戶的私事,而且我的會員權益到底跟我的立場有
什麼關係
2.如果當初會員資格告知除了達到消費門檻還要是貴公司"願意"服務的客人請先明說(我
也是為了享受會員權益才於2個月內在貴公司消費達到門檻);實體專櫃及粉絲團公開的資
格我皆符合終身會員,不懂拿本就該屬於我的基本權益來刁難是什麼意思?
專櫃跟粉絲團一邊聲稱為終身會員且權益不會受損,一邊拿會員權益要脅我表明立場,希
望貴公司遊戲規則同步應該不算過分要求
--
________________________________
我在某香水櫃2019.11 符合VIP
2019.12 符合VVIP資格
截至目前為止累積消費額為$166434
2021.05.06
私訊請粉專協助官網會員認證,粉專小編要求我對在IG上於2020.11.26一篇針對某專櫃抱
怨的PO文作出解釋
我的立場是:
我遇到不愉快的消費經驗PO在我個人IG
此公司也來確認我寫的是誰,而我覺得沒有告知的義務
要自己對號入座是你的事,但要硬扣一頂公開平台造謠的帽子我無法接受
https://i.imgur.com/7mt6f1A.jpg
https://i.imgur.com/4wAjkvv.jpg
https://i.imgur.com/yuQi8xZ.jpg
6月看到公司粉專限動寄出會員禮的消息
至6/12我都沒有收到會員禮,也想說順便看看會員認證到底處理好了沒(此時已經過1個多
月)
發現還是沒有認證,於是我再次私訊粉專,到6/15皆沒有得到回覆
https://i.imgur.com/gsLP0p7.jpg
6/21 收到包裹顯示6/18寄出,官網依然顯示一般會員
https://i.imgur.com/v7GsOll.jpg
https://i.imgur.com/OIZD5g3.jpg
1.我無法接受用處理公事的粉專來介入客戶的私事,而且我的會員權益到底跟我的立場有
什麼關係
2.如果當初會員資格告知除了達到消費門檻還要是貴公司"願意"服務的客人請先明說(我
也是為了享受會員權益才於2個月內在貴公司消費達到門檻);實體專櫃及粉絲團公開的資
格我皆符合終身會員,不懂拿本就該屬於我的基本權益來刁難是什麼意思?
專櫃跟粉絲團一邊聲稱為終身會員且權益不會受損,一邊拿會員權益要脅我表明立場,希
望貴公司遊戲規則同步應該不算過分要求
--
Tags:
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