開了paypal dispute之後 - 海外購物

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好像在ebay上遇到詐騙 所以趕快到paypal開dispute
(收到ebay的信說 seller的account被盜用)

不過開了以後 paypal給我這樣的訊息

End Communication and Escalate to a Claim

Your seller is currently unable to respond to this dispute. By escalating
your dispute to a claim, you are asking PayPal to review the case and decide
the outcome.

PayPal will review the transaction details and may contact you for additional
information. We will make every effort to resolve this claim within 30 days.

PayPal will review your communication with the seller and may contact you for
additional information. We'll make every effort to reach a decision within 30
days.


請問這是什麼意思呢?
是建議我直接提升到claim嗎?

第一次開dispute 已經爬文無數次
但現在還是不知道接下來該怎麼做
麻煩大家給我建議

謝謝!

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All Comments

Callum avatarCallum2009-10-28
我需要或可以提供哪些文件或證據給paypal嗎? 謝謝~
Adele avatarAdele2009-11-02
把你們中間來來回回的EMAIL啥的提供給他 沒有也沒關
John avatarJohn2009-11-04
係 他會開始審查 但是其實錢不見得拿得回來..
Dora avatarDora2009-11-08
我知道錢不見得拿得回來 但也是爬文後才知道
現在我已經把我的paypal改成連結信用卡了
Aaliyah avatarAaliyah2009-11-13
雖然有點遲了 但下次就要知道要更小心
Caroline avatarCaroline2009-11-17
唉...不是一筆小數目金額呢...