開了paypal dispute之後 - 海外購物

好像在ebay上遇到詐騙 所以趕快到paypal開dispute
(收到ebay的信說 seller的account被盜用)

不過開了以後 paypal給我這樣的訊息

End Communication and Escalate to a Claim

Your seller is currently unable to respond to this dispute. By escalating
your dispute to a claim, you are asking PayPal to review the case and decide
the outcome.

PayPal will review the transaction details and may contact you for additional
information. We will make every effort to resolve this claim within 30 days.

PayPal will review your communication with the seller and may contact you for
additional information. We'll make every effort to reach a decision within 30
days.


請問這是什麼意思呢?
是建議我直接提升到claim嗎?

第一次開dispute 已經爬文無數次
但現在還是不知道接下來該怎麼做
麻煩大家給我建議

謝謝!

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