買到瑕疵品了,該退貨或折讓?(PS1附圖) - 品牌
By Freda
at 2012-10-31T19:24
at 2012-10-31T19:24
Table of Contents
從某精品購物網買到心心念念的proenza schouler ps1 medium,
盼啊盼終於等到fedex的包裹,結果外盒一拆開,
便發現背帶上的結沒綁緊,一碰就鬆脫了,這倒還好,
應該打結的位置上有幾道類似掉色的痕跡,背帶邊緣有幾個脫皮的小洞洞,
包包內部最外側的分格層上方的邊緣也有幾個小洞,
當下真的超級不開心,馬上寫信給客服人員,
對方火速提供我兩個選項,
一是可折讓10%,退款至會員帳戶(購買價約5萬,可折讓5千)
二則是直接退貨,並退款至會員帳戶(但又很不想卡一個5萬在帳戶),
很猶豫該怎麼處理比較好?
當下我是選擇折讓,因為我好想趕快用新包包啊>////<(目前手邊只有一個半殘舊包),
但仔細一想,4萬5買瑕疵品好像很阿呆(折扣太少?)
主要也是擔心皮製品萬一脫皮或脫色的地方會不會很脆弱,整片掉色或背帶斷掉之類,
請問我該退貨嗎?還是無傷大雅直接留下來用吧?!
或者還有其他建議的處理方式呢?
附上瑕疵處的圖供參考,謝謝:)
http://ppt.cc/HfDS 背帶上的脫皮OR掉色 放大http://ppt.cc/RI9q
http://ppt.cc/ydoU 背帶上的小洞
http://ppt.cc/77nS 包包內部分格層邊緣的小洞
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