請小心在主卡不知情下被升級成好市多黑鑽 - 好市多

By Doris
at 2021-01-31T21:32
at 2021-01-31T21:32
Table of Contents
如果有辦家庭卡給家人的板友,請注意有沒有被家庭卡升級黑鑽卡。
我看板上已經有相關文章,卻沒預料到自己也遇上。
1/25(一)去新莊好市多
發現原本會員卡信用卡二合一的國泰世華卡,上面的會員卡號結帳時刷不過
結帳員也覺得很奇怪 問我最近有沒有換卡 我說沒有
他請人幫忙查之後說 卡號被換過了 他先找人幫我查新卡號好結帳
請我結帳完稍候幫我看原因是什麼。
接著另外有人來接手,查了兩台電腦,查來查去,
加上有台電腦前面還有一位客人,等了大概十幾分鐘(原本買完就可以走了的)
被告知說家庭卡在兩周前在高雄升了黑鑽卡,所以連帶我的卡號也換了。
我非常的意外,我說我是主卡,我並沒有升級,
這兩周以來也沒有任何人詢問或告知我這件事。
他們就呼叫了一位陳姓值班經理出來。
我向他反應:
Q1家庭卡為何可以幫主卡升級黑鑽卡?
對方回答: 說家庭卡視同主卡權益。
疑惑: 年費我在繳,居然可以未經主卡人同意,直接升級還調年費從1350到3000。
書面沒有我簽名,事發兩周了也沒有任何口頭電話告知,
好市多還回說家庭卡權益相同。
權益相同到可以未經告知直接調升年費? 這點我實在是太驚訝了。
Q2為何我是主卡人,從頭到尾我都不知道這件事。
對方回答: 是高雄那邊辦的,他們要查一下當時狀況再回覆我
Q3我沒有要升級,請換回我原本的會員卡號。
對方回答: 沒辦法。卡號升等就換掉了,即使降等,也無法換回原卡號。
這一整件事情,就在主卡不知情狀況下,年費從1350被調升成黑鑽卡的3000,
卡號也被換掉,我原本一張卡搞定會員和信用卡的,變成要兩張卡。
就算降等,卡號也無法跟原來一樣。
所以不論如何都得在再花時間去櫃台排隊等照相換一張新會員卡,
如果要繼續用一張卡同時處理會員和信用卡,又要自己再跟信用卡公司聯繫和處理。
這一切都在主卡不知情也無意升等的狀況下,多出這麼一堆事。
感覺實在是不太好。
在意的人再請大家自己注意。
--
我看板上已經有相關文章,卻沒預料到自己也遇上。
1/25(一)去新莊好市多
發現原本會員卡信用卡二合一的國泰世華卡,上面的會員卡號結帳時刷不過
結帳員也覺得很奇怪 問我最近有沒有換卡 我說沒有
他請人幫忙查之後說 卡號被換過了 他先找人幫我查新卡號好結帳
請我結帳完稍候幫我看原因是什麼。
接著另外有人來接手,查了兩台電腦,查來查去,
加上有台電腦前面還有一位客人,等了大概十幾分鐘(原本買完就可以走了的)
被告知說家庭卡在兩周前在高雄升了黑鑽卡,所以連帶我的卡號也換了。
我非常的意外,我說我是主卡,我並沒有升級,
這兩周以來也沒有任何人詢問或告知我這件事。
他們就呼叫了一位陳姓值班經理出來。
我向他反應:
Q1家庭卡為何可以幫主卡升級黑鑽卡?
對方回答: 說家庭卡視同主卡權益。
疑惑: 年費我在繳,居然可以未經主卡人同意,直接升級還調年費從1350到3000。
書面沒有我簽名,事發兩周了也沒有任何口頭電話告知,
好市多還回說家庭卡權益相同。
權益相同到可以未經告知直接調升年費? 這點我實在是太驚訝了。
Q2為何我是主卡人,從頭到尾我都不知道這件事。
對方回答: 是高雄那邊辦的,他們要查一下當時狀況再回覆我
Q3我沒有要升級,請換回我原本的會員卡號。
對方回答: 沒辦法。卡號升等就換掉了,即使降等,也無法換回原卡號。
這一整件事情,就在主卡不知情狀況下,年費從1350被調升成黑鑽卡的3000,
卡號也被換掉,我原本一張卡搞定會員和信用卡的,變成要兩張卡。
就算降等,卡號也無法跟原來一樣。
所以不論如何都得在再花時間去櫃台排隊等照相換一張新會員卡,
如果要繼續用一張卡同時處理會員和信用卡,又要自己再跟信用卡公司聯繫和處理。
這一切都在主卡不知情也無意升等的狀況下,多出這麼一堆事。
感覺實在是不太好。
在意的人再請大家自己注意。
--
Tags:
好市多
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