請問買賣爭議如何處理? - 網店

By Cara
at 2022-04-07T23:15
at 2022-04-07T23:15
Table of Contents
請問一下版大
我在Fb平台購買一台 IPad pro
賣家說是已拆封全新
有拍正面圖和盒子給我看
但我收到時發現背後有一角敲到
但盒裝及外箱看起來沒問題
也就是不是物流問題
我就拍給賣家說我要退貨
賣家一看說這是我自己敲到的
他賣的東西是好的
不願意退款
(我沒有開箱錄影)
至於功能上使用是沒問題,但很不爽
請問有沒有什麼可以處理的方式?
找消保官有沒有用呢?
--
我在Fb平台購買一台 IPad pro
賣家說是已拆封全新
有拍正面圖和盒子給我看
但我收到時發現背後有一角敲到
但盒裝及外箱看起來沒問題
也就是不是物流問題
我就拍給賣家說我要退貨
賣家一看說這是我自己敲到的
他賣的東西是好的
不願意退款
(我沒有開箱錄影)
至於功能上使用是沒問題,但很不爽
請問有沒有什麼可以處理的方式?
找消保官有沒有用呢?
--
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