被集貨壓貨不回應該怎麼辦 - 網店
By Puput
at 2016-10-08T21:54
at 2016-10-08T21:54
Table of Contents
更新一下後續
不管我之後說什麼,集貨還是持續不回應
直到隔天我跟集貨說
「那我只好請淘寶客服介入了」
秒回!!(回我一個問號的表情)
回我的客服不同人,說什麼他那邊看不到紀錄、
問我是什麼問題~跟他講完後請他發回來
目前據說是已經到台灣還沒清關
等收到包裹再來發個心得文...
--------
我真的快瘋了...
第一次遇到這種人
我有五個包裹在集貨那,其中一個重量我覺得很怪
所以我就問他有量錯嗎?一件小朋友外套他報0.42
他說要查一下就消失了,到今天下午我問也不回
直到晚上我說我今天要發回來,問今天到的包裹重量
他才出現回覆,我就再問一次包裹重量有誤嗎?
(因為昨天我有先問過外套掌櫃,大概是0.2左右)
晚上集貨改說是0.36,我就說我有問過掌櫃
誤差會這麼大嗎?集貨人就又消失了......
我從六點多等到快九點,完全不回應
(原本預計是一公斤內,加上灌水變1.08公斤)
原本我還問1.08能算1公斤嗎?也是不回
直到我說:不能就算了,兩公斤拍哪個頁面?
秒回!!!!!
說一句:「是的」,就又消失直到現在
我完全不知道該怎麼辦
都已經多付一公斤的錢了還不夠嗎?哭
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