蝦皮退貨問題 - 網店

By Connor
at 2017-07-10T11:33
at 2017-07-10T11:33
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各位大大好 因為賣家也不太懂所以上來問問
我前兩天在蝦皮買了一個東西但收到以後發現跟想像中不一樣,就問賣家是否可以更換賣場中另一樣產品,賣家也同意退貨了,所以我現在是該把東西寄回去嗎(要用什麼方式寄)?還有怎麼看網路上說要買家先寄,賣家收到再按同意退貨@@?
另外想問退款要多久才會到戶頭裡呀? 謝謝各位
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