蝦皮退貨 賣家要求私下寄貨 - 網店
By Hazel
at 2020-12-12T19:29
at 2020-12-12T19:29
Table of Contents
前幾天在蝦皮買了爸爸的手機殼 但是爸爸跟我說錯手機型號所以昨天領回來後發現裝上
去不合 於是就在訂單申請了退貨
然後賣家變得有點激動 說我按退貨會害他們被記點 叫我把申請退貨取消 自己先把東西
用711店到店寄回去之後 再按退貨申請 這樣記點他就可以自己吸收?!
因為我很少買網拍 以為網拍都有7天鑑賞期 又看到有退貨申請就直接按了 因為是我自己
買錯型號如果我自己負擔負擔退貨運費其實也是合理 只是我爬文了一下好像真的是有7天
鑑賞期沒錯嗎@@
主要是怕這樣私下寄貨感覺沒什麼保障?
我有問賣家不能按正常流程退貨後然後扣掉運費後退錢到蝦皮錢包給我嗎?
但賣家堅持要我先私下寄貨再按退貨(但這樣不是一樣會被計點嗎?) 然後說如果要直
接按退貨就直接走蝦皮爭議@@
請問大家我應該就直接寄店到店給賣家嗎?
然後其實蝦皮有7天鑑賞期無條件退貨這件事嗎?因為是我自己買錯 賣家沒出錯貨
因為手機殼並不是很貴 我不想走上爭議這條路 但因為賣家叫我私下寄貨又叫我寄貨完再
按退貨實在太奇怪 而且覺得很沒保障@@
謝謝大家的回答
--
去不合 於是就在訂單申請了退貨
然後賣家變得有點激動 說我按退貨會害他們被記點 叫我把申請退貨取消 自己先把東西
用711店到店寄回去之後 再按退貨申請 這樣記點他就可以自己吸收?!
因為我很少買網拍 以為網拍都有7天鑑賞期 又看到有退貨申請就直接按了 因為是我自己
買錯型號如果我自己負擔負擔退貨運費其實也是合理 只是我爬文了一下好像真的是有7天
鑑賞期沒錯嗎@@
主要是怕這樣私下寄貨感覺沒什麼保障?
我有問賣家不能按正常流程退貨後然後扣掉運費後退錢到蝦皮錢包給我嗎?
但賣家堅持要我先私下寄貨再按退貨(但這樣不是一樣會被計點嗎?) 然後說如果要直
接按退貨就直接走蝦皮爭議@@
請問大家我應該就直接寄店到店給賣家嗎?
然後其實蝦皮有7天鑑賞期無條件退貨這件事嗎?因為是我自己買錯 賣家沒出錯貨
因為手機殼並不是很貴 我不想走上爭議這條路 但因為賣家叫我私下寄貨又叫我寄貨完再
按退貨實在太奇怪 而且覺得很沒保障@@
謝謝大家的回答
--
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