蝦皮賣家要求更改評價才肯退費 - 網店
By Andrew
at 2017-10-23T18:14
at 2017-10-23T18:14
Table of Contents
*商品/店家名稱:蝦皮賣家 o7tf3s
*購買連結:https://shopee.tw/o7tf3s
*相關佐證:
https://i.imgur.com/eKCEQ6B.jpg
https://i.imgur.com/Q5QhDTU.jpg
https://i.imgur.com/Ond0HSr.jpg
https://i.imgur.com/UHnEDn5.jpg
https://i.imgur.com/zuOa7dG.jpg
https://i.imgur.com/3NzqDWE.jpg
https://i.imgur.com/fEmoIej.jpg
*事發經過:
實在是太生氣!太囂張的賣家行為!文長請見諒。
10月初在蝦皮此賣場購買一款手機殼與玻璃保
護貼,玻璃貼的部分如圖所示,周邊有些微翹起不夠服貼,賣場下方也有說有些因公差問
題?也許導致此現象,不在換貨範圍內。因為想說也不是花太多錢購買的,就也將就著用
。
隔幾日此賣家主動尋問商品是否有使用上的問題(因為我還沒給評價),便告知他此問題
,但他就沒回覆我了。於是我給了評價兩顆星,評語:周邊翹起不服貼。
於是如照片上的,他要求退還給他,不做我生意,認為我亂給評價,但我也並沒要求他退
換貨給我,只是退還之後,賣家卻一直要我幫他更改評價之後才肯退費,還說我毀損產品
,還要求全額退費,明明是他叫我退還給他的,金額也是他自己說自己同意的,現在的態
度只是擺明當初讓我退貨是要叫我更改評價的。我也答應過收到退費代表此交易不存在,
會幫他更改,但賣家卻堅持要幫他改完才退費。
商品有小問題我接受,評價是個人主觀意識我並沒有惡意中傷,也接受賣家提出先退還商
品在退費,結果現在卻說要提告毀損?說我吃人夠夠?
不懂台灣有哪一條法律是必須先更正優良評價才能得到退費的,商品已經退還,把錢退還
給我很應當吧!雖然金額不大,但這樣的處理方式實在是令人十分生氣!
準備明天去警局備案了。希望今後的買家別像我一樣買個小東西還好心幫他寄還,還這樣
受氣。
--
*購買連結:https://shopee.tw/o7tf3s
*相關佐證:
https://i.imgur.com/eKCEQ6B.jpg
https://i.imgur.com/Q5QhDTU.jpg
https://i.imgur.com/Ond0HSr.jpg
https://i.imgur.com/UHnEDn5.jpg
https://i.imgur.com/zuOa7dG.jpg
https://i.imgur.com/3NzqDWE.jpg
https://i.imgur.com/fEmoIej.jpg
*事發經過:
實在是太生氣!太囂張的賣家行為!文長請見諒。
10月初在蝦皮此賣場購買一款手機殼與玻璃保
護貼,玻璃貼的部分如圖所示,周邊有些微翹起不夠服貼,賣場下方也有說有些因公差問
題?也許導致此現象,不在換貨範圍內。因為想說也不是花太多錢購買的,就也將就著用
。
隔幾日此賣家主動尋問商品是否有使用上的問題(因為我還沒給評價),便告知他此問題
,但他就沒回覆我了。於是我給了評價兩顆星,評語:周邊翹起不服貼。
於是如照片上的,他要求退還給他,不做我生意,認為我亂給評價,但我也並沒要求他退
換貨給我,只是退還之後,賣家卻一直要我幫他更改評價之後才肯退費,還說我毀損產品
,還要求全額退費,明明是他叫我退還給他的,金額也是他自己說自己同意的,現在的態
度只是擺明當初讓我退貨是要叫我更改評價的。我也答應過收到退費代表此交易不存在,
會幫他更改,但賣家卻堅持要幫他改完才退費。
商品有小問題我接受,評價是個人主觀意識我並沒有惡意中傷,也接受賣家提出先退還商
品在退費,結果現在卻說要提告毀損?說我吃人夠夠?
不懂台灣有哪一條法律是必須先更正優良評價才能得到退費的,商品已經退還,把錢退還
給我很應當吧!雖然金額不大,但這樣的處理方式實在是令人十分生氣!
準備明天去警局備案了。希望今後的買家別像我一樣買個小東西還好心幫他寄還,還這樣
受氣。
--
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