蝦皮賣家不會出貨 - 網店
By Caroline
at 2018-11-04T14:48
at 2018-11-04T14:48
Table of Contents
大家好,我在蝦皮買了一個東西,當天轉帳匯款以後,
賣家還沒寄出商品,他說他不小心按到出貨,但是他沒用過賣家宅配
所以他不知道怎麼出貨,叫我退貨重新下標。
商品目前的狀態是:待收貨
我想問的是,
1. 我退貨會影響我的紀錄嗎?
2. 我還沒收到東西可以退貨嗎?(東西還在賣家那沒寄出)
3. 退貨能夠收到全部的匯款金額嗎?會不會扣一些費用?
第一次遇到這種事,不是很清楚該怎麼做,先謝謝各位了~
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