蝦皮買二手商品瑕疵 退貨運費誰負擔 - 網店
By Ingrid
at 2019-09-15T22:11
at 2019-09-15T22:11
Table of Contents
如題
我在蝦皮買了二手玩具,收到後發現功能部分故障,
賣家同意退貨也按下同意了
但在退貨運費誰出這塊起了爭執
我覺得這是商品問題非我的問題,商品頁也沒提到瑕疵
賣家覺得他只是個人賣家(大概是說不受消保法管),給我退貨還吸收了出貨運費,所以退貨運費應該我出
現在賣家說他明天要去警察局?並且沒再回覆
看蝦皮退貨條款非商城賣家是用雙方協商的方式處理退貨運費,想來不會管我們的糾紛
不知道這個情況該如何處理,我該強行用貨到付款寄回,或是等他去警局看警察怎麼說呢?
先謝謝回答!
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Sent from JPTT on my Xiaomi MI 9 SE.
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