蝦皮是坐大就越來越屌了嗎? XD - 網店

By Andy
at 2016-12-31T19:44
at 2016-12-31T19:44
Table of Contents
各位30cm、Ecup 水水大大好:
小弟我也是蝦皮的使用者,買賣皆有,但並非職業,連業餘都稱不上,偶而買賣二手物,
前陣子有幾次有向蝦皮客服反應過一些問題,官方希望使用者填的問卷也有如實填寫,
但發現客服給的回應並非能解決疑義,或者有時遲些沒什麼回應,有一點點失望。
例如我曾經對PC版本的蝦皮拍賣提出過很多建言,或者覺得那些跟手機版有落差的地方
或者BUG,都有寫給客服,但比較扯的是,客服的回應竟然是叫我去用手機版的,
這我當然知道XD,但就是用鍵盤、滑鼠比較順手,且操作也如實有些問題,給個建議。
而昨日突然想給蝦皮APP評價,我特地瀏覽了一下歷次的網友意見跟官方回應,
哈哈,不看還好,越看卻越是賭爛(?) 本人不是奧客,也沒有凹過蝦皮東西,
只是看蝦皮在回應使用者的留言都非常的不經心(十足罐頭,好的評價才會多打兩句),
有些評價的回應甚至帶有私人不適當之口吻,滿不像一個大型軟體或者已經有廣大群眾的
的企業,可以端的出客服專業。
所以綜合了以前的不良經驗,加上觀看下來,我就給了一顆星,附帶個人主觀意見,
(畢竟是寫APP評價嘛,當然爽還是不爽,很主觀,低的評價口吻自然不會多好)
結果今天發現蝦皮官方回應了
http://imgur.com/a/ttPEI
我收到都笑了,超乎想像中的回應,所以沒什麼情緒的,蝦皮只有狂(有個性?)
p.s 我是第1次寫評價留言喔,並非之前已經寫過什麼難聽的話。
--
不爽不要用的意思,我知道(O
--
小弟我也是蝦皮的使用者,買賣皆有,但並非職業,連業餘都稱不上,偶而買賣二手物,
前陣子有幾次有向蝦皮客服反應過一些問題,官方希望使用者填的問卷也有如實填寫,
但發現客服給的回應並非能解決疑義,或者有時遲些沒什麼回應,有一點點失望。
例如我曾經對PC版本的蝦皮拍賣提出過很多建言,或者覺得那些跟手機版有落差的地方
或者BUG,都有寫給客服,但比較扯的是,客服的回應竟然是叫我去用手機版的,
這我當然知道XD,但就是用鍵盤、滑鼠比較順手,且操作也如實有些問題,給個建議。
而昨日突然想給蝦皮APP評價,我特地瀏覽了一下歷次的網友意見跟官方回應,
哈哈,不看還好,越看卻越是賭爛(?) 本人不是奧客,也沒有凹過蝦皮東西,
只是看蝦皮在回應使用者的留言都非常的不經心(十足罐頭,好的評價才會多打兩句),
有些評價的回應甚至帶有私人不適當之口吻,滿不像一個大型軟體或者已經有廣大群眾的
的企業,可以端的出客服專業。
所以綜合了以前的不良經驗,加上觀看下來,我就給了一顆星,附帶個人主觀意見,
(畢竟是寫APP評價嘛,當然爽還是不爽,很主觀,低的評價口吻自然不會多好)
結果今天發現蝦皮官方回應了
http://imgur.com/a/ttPEI
我收到都笑了,超乎想像中的回應,所以沒什麼情緒的,蝦皮只有狂(有個性?)
p.s 我是第1次寫評價留言喔,並非之前已經寫過什麼難聽的話。
--
不爽不要用的意思,我知道(O
--
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