蝦皮取消訂單 - 網店
By Audriana
at 2020-12-24T02:47
at 2020-12-24T02:47
Table of Contents
我在12/20凌晨成立一筆蝦皮訂單
訂單顯示“商品會於2020-12-23出貨”
會選擇此賣場下單也是因為商品內文有清楚寫到：“會在下單後一天內寄出，缺貨也會主
動立即聯絡買家”
不過賣家並沒有一天內出貨 而且到了12/23仍未見處理訂單
所以一早便聊聊詢問賣家何時出貨、是否缺貨等等問題
賣家一整天都顯示上線中 卻完全沒有回應
我能明白訊息太多會漏回 但我也擔心萬一商品有問題
面對毫不回應的賣家豈不更麻煩？
一直到晚上取消了訂單 約2個小時的時間賣家就回訊了
告知12/24會出貨 我也“立刻”回覆賣家我已取消訂單及取消原因 請他別出貨
然後賣家就又消失了…
我在意的點當然除了出貨時間 更重要的是賣家完全來個相應不理
我的問題是：
訂單顯示“商品會於2020-12-23出貨”
縱使我已取消訂單 賣家仍可出貨嗎？
若賣家一早出貨 我只能選擇取件面對可能商品有問題找不到賣家的狀況
或是不去取件 然後多一筆不良記錄？
還是各位有其他更好的建議？謝謝
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