薯條小姐 讓人感受不佳的"小幫手" - 網店
By William
at 2016-10-21T22:06
at 2016-10-21T22:06
Table of Contents
*商品/店家名稱:missfries_made 薯條小姐客製化鑰匙圈
*購買連結:https://www.instagram.com/missfries_made/
*相關佐證:含在事發經過裡的對話截圖
*事發經過:
第一次在es版幫強者我朋友po抱怨文
從八月底到現在貨都沒出就算了,發現問題"小幫手"一直跳針QQ
以下為相關訊息紀錄及補充 有疑問請指出
這個是8/26時開始訂購的
http://i.imgur.com/ie1WzP2.jpg
因為喜歡的款式缺貨 被告知要等2~3禮拜
到十月時中間的對話都是在詢問訂製的東西
不重要就先不附上來了 有需要可在推文附上
到了10/12 東西已經好了 於是先匯款
在這裡我朋友有一個疏忽沒錯 就是只匯款忘記給收件資訊
而且到今天才發現...QQ
但神經大條總該被店家提醒吧!!!囧
http://i.imgur.com/wMvOFhW.jpg
再來 店家說10/14說隔天出貨 到了今天10/21 還未收到通知出貨
我朋友問了 店家說17已出貨 大約5-7天會到
http://i.imgur.com/OO2jrTH.jpg
這時候我朋友才發現他根本沒給寄件資訊
請問店家是把貨寄去哪裡了?什麼運輸方式要5-7天到??
結果店家居然說"出貨是小幫手把同一貨品清點才開始寄送"
http://i.imgur.com/swN9NI0.jpg
嗯...跟我理解中的出貨好像不太一樣
接著店家開始跳針 我朋友從頭到尾都沒說要退款
也沒說不願意等 就只是查詢一下出貨狀況
店家一直一直跳針說要退款 還說要親自退 還說要檢討小幫手
這裡我沒看錯應該就是老闆娘回的吧 不然是誰要檢討小幫手?
http://i.imgur.com/pwrGPcx.jpg
從開始跳針我朋友就爆氣
http://i.imgur.com/2hYZSKp.jpg
結果.....店家說 購買商品要有禮貌唷
???????
http://i.imgur.com/VU1CW6I.jpg
http://i.imgur.com/pshsooE.jpg
http://i.imgur.com/JEeU7Zk.jpg
從頭到尾哪裡不禮貌了 詢問的時候前面都有加請問耶
接著我朋友就請我上來po文了
除了等待時間將近兩個月之外 也想提醒版友這家事情的處理態度
然後店家就說他很有禮貌阿~~我朋友都沒有加"請問"在問商品
一直質疑我朋友態度不好 想找架吵的概念
但是 最好沒有打請問啦XDDD 他們私訊會自動跳過請問兩個字嗎
然後強者我朋友就截圖框重點給賣家惹...
http://i.imgur.com/6w1Il3y.jpg
http://i.imgur.com/kdfEeSZ.jpg
最後最後最後 最厲害的來了
老闆娘講了一大堆抱歉的話 我朋友也蠻開心有人願意處理這件事情
但不對阿咦 前面要親自退款檢討小幫手最後吵架的不就是老闆娘您嗎?
http://i.imgur.com/VGBrDHz.jpg
...........真是離奇
從頭到尾店家態度很好是沒錯 但商品等這麼久也是事實
我不覺得在貨品等了快兩個月的時候詢問一下也不行
而且正常人在發現自己沒給收件資訊的時候
就會覺得"咦 阿你說出貨了 是寄去哪裡啊?"
提出了疑問被質疑不禮貌 被說買商品要有禮貌
請問你是我媽還是我的禮儀老師?而且態度哪裡不禮貌了?
以上 謝謝大家看完落落長的流水抱怨文
提醒大家購買時注意一下小幫手~
--
推 u611429 : 如果你眼神能夠為我 片刻的降臨08/20 23:27
推 ab1026430 : 如果你願意一層一層 一層的剝開我的心08/20 23:34
推 u611429 : 齁,不可以直接跳副歌,再來一次08/20 23:36
→ u611429 : 如果你眼神能夠為我 片刻的降臨08/20 23:37
推 npd5546 : 如果你願意一層一層 一層的剝開我的心08/20 23:39
推 u611429 : ◢▆▅▄▃崩╰(〒皿〒)╯潰▃▄▅▇◣08/20 23:40
--
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