網拍是否可不退購物金? - 網店

By Margaret
at 2016-09-03T12:20
at 2016-09-03T12:20
Table of Contents
大家好,首次在這裡PO文,
因為不是很喜歡網拍購物金的方式,
所以萬一當初選擇超取付款,
退貨退款時我都會習慣請店家退款至銀行帳戶,
或是選擇購物金結清(如Lativ);
最近在帕妃退貨後發現有購物金,
也寫了mail請對方退款至帳戶給我,
客服回覆如下:
因賣場都有標示退貨金額是入購物金
沒有期限唷 可折抵再任何一個訂單裡唷
水水選擇退款~賣場可以特例為您退款一次唷
--------------
客服說"特例"為您退款一次,
感覺好像他們是不提供這樣退款的方式@@
可是我並不一定想要繼續購買他們的產品啊...
我想請問,若賣場不同意退實體現金給消費者,
而是強迫退入購物金,這樣是合理(合法)的嗎?
先謝謝大家回覆~
--
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