第一次在淘寶投訴賣家 - 網店

By Belly
at 2016-12-06T17:24
at 2016-12-06T17:24
Table of Contents
[第一家]
過幾天公司有辦活動,需要買一件外套,11月中時就開始找了
終於看中了一件適合的外套,就拍下。
結果付款完成後,過了一天還沒發貨,就問了賣家,賣家此時才說這件缺貨,要我換別件
。
當下就說要退款。也完成退款。
[第二家]
再來找另外一家,款式一樣,價錢也一樣的,這次要拍前就有先問賣家是否有貨?
賣家回我:有貨的~親,拍下後還是過一天又接到通知,沒貨!退款處理。
[第三家]
不死心,再找!這次在對話中再三的跟賣家確認,是否有貨?前面已找兩家都說有貨,拍
下後才通知沒貨!
這家跟我說:有貨的,我們都是自己的貨,結果這家更誇張,拖了幾天沒發貨,問他還說
貨被快遞搞丟了,會馬上重發。
又過了一天,還是沒查到快遞進度,又問他,才回:缺貨了!
超火大的啦!退款外,再投訴後兩家。
第一家沒先問就算了,後兩家真得讓人很生氣!
再過幾天就要辦活動了,還是沒有買到外套....
附上跟第三家的對話
http://imgur.com/Qz9zGtZ.jpg
http://imgur.com/40i3l9l.jpg
http://imgur.com/9q5yBBV.jpg
http://imgur.com/Ay0oWdY.jpg
http://imgur.com/6MXehnF.jpg
http://imgur.com/KCpZsOp.jpg
http://imgur.com/8xcQ14L.jpg
http://imgur.com/ndUmUMG.jpg
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