無法理解的客服... - 網店

By Selena
at 2017-03-14T17:09
at 2017-03-14T17:09
Table of Contents
【前情提要】
昨天我媽上網看到赫本連衣裙
叫我幫他買
好不容易終於搞清楚他看到的是哪間後
發現該網頁超簡單,訂購也只能貨到付款
但有個線上諮詢的功能
於是昨天就點下去,想說確認一下真的有客服
才不會後續萬一有問題求助無門
結果可能是因為我中午時間敲他們的關係
完全沒回應...
只有罐頭訊息回應說他們的人正在打字...(但其實根本沒有)
還會跟我說我好像很久沒打字了,請問我人還在嗎?
(...我就是在等他們回應呀= =")
總之昨天中午就已經有點火大了
但後來想說反正貨到付款,比較沒風險,還是下訂了
下午也有聯絡到客服,確認收到貨大概要一個星期
但因為家母下週一到四人不在,無法收貨,想跟他們商量能否延後送貨
於是開始了今天的對話
以下為對話內容......
http://imgur.com/a/qPHYz
我真的覺得他是因為太忙了
無法很認真地思考這個狀況= ="
--
昨天我媽上網看到赫本連衣裙
叫我幫他買
好不容易終於搞清楚他看到的是哪間後
發現該網頁超簡單,訂購也只能貨到付款
但有個線上諮詢的功能
於是昨天就點下去,想說確認一下真的有客服
才不會後續萬一有問題求助無門
結果可能是因為我中午時間敲他們的關係
完全沒回應...
只有罐頭訊息回應說他們的人正在打字...(但其實根本沒有)
還會跟我說我好像很久沒打字了,請問我人還在嗎?
(...我就是在等他們回應呀= =")
總之昨天中午就已經有點火大了
但後來想說反正貨到付款,比較沒風險,還是下訂了
下午也有聯絡到客服,確認收到貨大概要一個星期
但因為家母下週一到四人不在,無法收貨,想跟他們商量能否延後送貨
於是開始了今天的對話
以下為對話內容......
http://imgur.com/a/qPHYz
我真的覺得他是因為太忙了
無法很認真地思考這個狀況= ="
--
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