淘寶因放假所以無法同意我的申請退款? - 網店
By Elizabeth
at 2017-10-03T12:28
at 2017-10-03T12:28
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想請問大家,最近淘寶買東西,
因為寄來的東西短少,所以我申請退款,
(不用支付寶退款是因為錢進到支付寶,
我沒有實名認證,錢進去還是無法用,就等於浪費掉了)
賣家處理態度消極,
我9/29申請退款,賣家回覆好,
到10/2我未看到退款,再次提醒,
賣家答應當天10/2處理退款,(結果沒有)
10/3我再截圖提醒,卻告知我放假了,不能退款。
我想請問,
申請退款不是賣家網路上按個同意退款按鍵就可以?!
跟他們已經放假有關係?
另外我申請退款的倒數時間已經剩下幾個小時,
如果對方還是一樣拖拉不想處理,
我能怎麼處理此事件,謝謝大家。
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