法國La Redoute瑕疵退貨 - 海外購物

10月底買了床單外罩跟同系列2個枕頭套

收到時不但顏色跟網站上照片差異甚大,像是洗過大褪色

仔細一看還發現枕頭套有一不明污漬.

用生澀的英文信件往來後, 客服回信:若我想保留商品折給我 5€

才 5€... 枕套一組 20€,同套的床罩 84€


第一次在la redoute買價格不便宜的東西~ 竟如此失敗!

畢竟生產髒枕頭套的廠商, 我也不想用同家的床單.

是否有網友有相關經驗能提供.... 先感謝!

我希望la redoute能負責DHL退回運費呀 .... Orz 只能依賴google法文翻譯,好想死!


再也不敢在la redoute 買單價超過 10€的物品了.

==================< 以下是爛英文詢問客服 >=================================

我:

There is the photo see the attach file.

Because the dirty.... I don't want to use this item on the bed,
so the whole set still No unpacking.

I can't trust those HOUSSE OREILLER were made in a clean factry.

Please help me to return, or other suggestions..... thanks!!


客服:

Dear Madam,

I apologize again for the inconvenience.

Thank you for the photo.

I propose a financial compensation of 5€ if you wish to keep this item.

Thank you for your understanding.



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