東京著衣 處理方式令人咋舌 - 網店

By Kumar
at 2014-02-15T15:19
at 2014-02-15T15:19
Table of Contents
*商品/店家名稱:東京著衣(官網)
*購買連結:http://www.mayuki.com.tw/MainBrower.aspx?pmmNo=SALE27
*相關佐證:1.http://ppt.cc/QQaN (客服回信)
2.http://ppt.cc/e8P3 (訂單截圖)
*事發經過:
大家好,我2/13在東京著衣官網看到有冬季出清"3"件599活動
花了我一個小時在活動商品中挑選
好不容易結帳送出。
結果昨天晚上一查訂單
整筆消費居然變成830,一下增加了231元
我還想也許是活動折抵要看詳細訂單才準
點進去一看....
很好,三件變兩件,所以用原價算380+450=830(圖2)
立刻詢問客服,得到的回覆如下(圖1)
您提出的問題(2014/02/15 04:47:57):
當初結帳時我確定是符合3件599活動,怎麼今天查少了一件,變成不符優惠了?
賣方的回覆(2014/2/15 上午 10:59:51):
您好,應是美眉原本選購商品已售完,故系統才自動移除,而目前訂單OMA14021301731為
兩件商品1019990+3023723,總金額共$830,另查詢包裹已於2/14寄出,預計2-3日後送
抵門市,還請留意一下取件通知唷^^ OF
無言以對....
請問哪個消費者買這種帳?
而且也不先通知我有這樣的問題就出貨了?
一般不會這樣處理吧...
通常會變成599/3=199.66666
所以算2件398左右,哪有這樣變成原價的.....
總之我不會去領貨
有透過官網買優惠商品的版友最好檢查一下您的訂單...
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