服務品質對於顧客滿意度和顧客忠誠度影響 - 網店

Charlie avatar
By Charlie
at 2016-06-01T01:40

Table of Contents

感謝gxu04版主核准通過張貼

各位e-shopping版友你們好，這是一份研究消費者對於同一個品牌，在網路購物及在實
體店面購物時感受到的服務品質，對於滿意度以及忠誠度之影響的問卷。
想請大家幫忙協助填寫，謝謝你們 :)

問卷名稱： 探討「網路購物」的服務品質以及「實體購物」的服務品質對於顧客滿意
度和顧客忠誠度的影響-以服飾業為例。
問卷連結： http://goo.gl/forms/t2FaTa74t7lk8LmR2

回饋：問卷蒐集完畢後會抽出2位得獎者，
1位可以得到面額100圓的7-11禮券3張，
1位可以得到面額100圓的7-11禮券2張。
會以e-mail的方式聯絡得獎者。



國立臺灣大學國際企業學研究所
指導教授：黃恆獎教授
研究生：翁郁珺
聯絡方式：[email protected]
~

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at 2016-06-03T14:18
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By Todd Johnson
at 2016-06-29T01:37
Done~ 同為研究生一起加油吧!
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By Lily
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