有關日貨賣家Yabbi瑕疵問題的回覆速度 - 網店

By Mia
at 2020-08-05T16:33
at 2020-08-05T16:33
Table of Contents
從約一年多前開始買日貨連線後,幾乎每次都有買Yabbi,一年前換貨過一次,那次她處
理換貨回信速度不快(她說是因為信進到垃圾信件),但態度蠻好,所以我繼續買,還推坑
我弟媳一起買。
這次又遇到商品瑕疵,因為上次她說信進到垃圾信箱,所以這次我用FB訊息。
我在週一晚上傳FB, 週二晚上七點多發現已讀但未回,於是又傳了一次,還寄Email,我
在FB訊息也說,不管她是否認定為瑕疵,至少回覆我一下,但剛剛看訊息又被已讀不回…
…
我其實已有不能退換就算了的心理準備,只是對她這樣不處理問題有點失望。
想請問Yabbi禮拜一晚上傳問題,到禮拜三沒有回覆是正常的嗎?然後FB已讀不回不一定
是有看到?請問這幾天傳訊的朋友有收到回覆嗎?
………………………………………………
題外話,這一年多買下來,我Rika,Mumu跟Yabbi幾乎每次連線都跟,當然Rika跟Mumu也都
遇過一次瑕疵問題,但兩位賣家都是隔天會回信,而且蠻有效率的。
目前心得:
Rika連線跟售後回覆都算快。
Mumu是連線時回覆慢,但售後回覆很快。Yabbi目前經驗是連線回覆快,但售後很慢,會
已讀不回
--
理換貨回信速度不快(她說是因為信進到垃圾信件),但態度蠻好,所以我繼續買,還推坑
我弟媳一起買。
這次又遇到商品瑕疵,因為上次她說信進到垃圾信箱,所以這次我用FB訊息。
我在週一晚上傳FB, 週二晚上七點多發現已讀但未回,於是又傳了一次,還寄Email,我
在FB訊息也說,不管她是否認定為瑕疵,至少回覆我一下,但剛剛看訊息又被已讀不回…
…
我其實已有不能退換就算了的心理準備,只是對她這樣不處理問題有點失望。
想請問Yabbi禮拜一晚上傳問題,到禮拜三沒有回覆是正常的嗎?然後FB已讀不回不一定
是有看到?請問這幾天傳訊的朋友有收到回覆嗎?
………………………………………………
題外話,這一年多買下來,我Rika,Mumu跟Yabbi幾乎每次連線都跟,當然Rika跟Mumu也都
遇過一次瑕疵問題,但兩位賣家都是隔天會回信,而且蠻有效率的。
目前心得:
Rika連線跟售後回覆都算快。
Mumu是連線時回覆慢,但售後回覆很快。Yabbi目前經驗是連線回覆快,但售後很慢,會
已讀不回
--
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