收到一封來自AE的信,但不知道怎麼回? - 海外購物

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最近全館6的活動連接下了幾張單

今天突然收到一封AE的信如下,請問問大家收過這種信件嗎?
又該怎麼處理呢?



Dear AE Shopper,



Order Number: VXXXXXX(我的單號)
To enhance security to our customers we have instituted several new checks on
orders to ensure the order is not being placed fraudulently. Your order was
pulled for this verification process. Therefore your order was not allowed
to process further.

If you would like for us to again attempt to receive the authorization
necessary to process the order please send a fax of your most recent billing
statement, showing the last four digits of your credit card number as well as
your address, along with your drivers license/state id to 1.724.779.7891,
please include your order number. If you do not have access to a fax
machine, please email/scan the requested documents as an attachment and send
to [email protected]. If you have any further questions please call
1-866-338-2389 (24 hours a day, 7 days a week) and we would be happy to
assist you.



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與其說我固執, 只是寫實了說服無力的事實!!!

指責我的任性, 反倒證實那些美化過頭的控制慾


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All Comments

Valerie avatarValerie2012-11-25
應該是信用卡沒刷過要求你要提供證明資料有些人會這
樣..弄過一次之後好像以後就不會了
Dorothy avatarDorothy2012-11-28
我可以提供信用卡的PDF帳單, 可是要提供台灣身分證?
後4碼? 而且中文他們看的懂嗎?
Ula avatarUla2012-12-02
可以先題供電子帳單
Rebecca avatarRebecca2012-12-07
就會有信用卡號後4碼了~身分證可以在看他有沒有再要
Suhail Hany avatarSuhail Hany2012-12-10
覺得AE是認為你有轉賣盈利的意圖
Todd Johnson avatarTodd Johnson2012-12-14
用google chat打電話過去,把你帳單資訊更新一下就好
應該是你名子拼法、帳單地址、電話,跟發卡銀行有出
入,更新一下就好
Iris avatarIris2012-12-18
電子帳單+ID scan 後email
Agnes avatarAgnes2012-12-19
前陣子下單也遇到相同狀況可能是我更改美國收件地址
Ethan avatarEthan2012-12-20
的緣故~正煩惱如何回覆時..過了兩天AE突然就出貨了