收到shopbop的包裹，但裡面是空的 - 海外購物
By Linda
at 2015-04-13T19:39
at 2015-04-13T19:39
Table of Contents
這件事真的太扯
所以我PO文紀念一下
我在4/8下單了一隻MK的手錶
選用DHL寄送方式
今天13號收到了，也被收了關稅NTD$527元
很開心地開箱.......
結果!!悲劇發生了!!
打開MK的黑色裝錶硬盒裡面竟然是空的!!!!!
我傻眼了好久，接著找泡綿紙，找箱子內，找那張摺起來的thank you note
結果 都 沒 有!
那我的錶呢?? 到底是遺失還是沒放進盒內?
購買shopbop也好幾次了，頭一次遇到這種狀況
我估狗了好像也沒這種情況發生過
按下驚嚇又不爽的情緒寫了信給shopbop官網
也在他們的臉書上留言並附上證明照片
(他們並沒有很積極回覆我，這點很扣分)
也打電話過去給DHL的客服，
從4點半收到包裹後一直忙著聯絡相關人等直到現在，
浪費了我一堆時間
到目前為止都還沒有收到回信...
請問有人有過此經驗嗎? 可否請消保官處理?
謝謝
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海外購物
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