拿Sogo的卡打三越的折? - 顧客行為
By Carol
at 2011-02-05T19:54
at 2011-02-05T19:54
Table of Contents
想必看到標題大家都對這類的人客很熟悉了
前天去中山站那邊的三越買東西的時候
看到一對大概40來歲的夫妻or情侶在我前面要買送禮用的點心
看的出來女的對價格很計較
一直問說這多少那多少的
然後店員幫她配了一盒點心
看起來大概4~500而已吧
然後那女的終於要拿卡結帳了
店員大概就很慣例的用話術問了一句:請問有三越卡嗎?打95折喔!
95折這句話彷彿喚醒了那女的內心的年獸
她開始如機關槍一般的問:中信卡有沒有折扣?花旗卡有沒有折扣? XX卡有沒有折扣?
(店員os:糟了~~~~早知道就不要問這句了.......)
最後那女的問過了所有的卡之後
拿出了一張終極卡片: Sogo卡!!!!
(女:我拿出一張Sogo卡!!招喚95折折扣!!!)
店員頭上三滴汗......
店員:不好意思,只有三越卡才有折扣喔
要不是大過年又帶女朋友在買東西的
不然我一定會在後面吐槽一句:你拿sogo卡凹三越的折扣,好大的官威啊!!!
只能說店員也很客氣
換做是我大概只會沒好氣的回一句:不好意思喔,拿sogo卡打11折再加一成服務費喔!!
在此向所有過年還要上班的人致敬一下
大過年的還要碰到一堆莫名其妙的地獄怪客真的還蠻辛苦的 XD
--
I've never been closer
I've tried to understand
That certain feeling
Called by another sound
--
前天去中山站那邊的三越買東西的時候
看到一對大概40來歲的夫妻or情侶在我前面要買送禮用的點心
看的出來女的對價格很計較
一直問說這多少那多少的
然後店員幫她配了一盒點心
看起來大概4~500而已吧
然後那女的終於要拿卡結帳了
店員大概就很慣例的用話術問了一句:請問有三越卡嗎?打95折喔!
95折這句話彷彿喚醒了那女的內心的年獸
她開始如機關槍一般的問:中信卡有沒有折扣?花旗卡有沒有折扣? XX卡有沒有折扣?
(店員os:糟了~~~~早知道就不要問這句了.......)
最後那女的問過了所有的卡之後
拿出了一張終極卡片: Sogo卡!!!!
(女:我拿出一張Sogo卡!!招喚95折折扣!!!)
店員頭上三滴汗......
店員:不好意思,只有三越卡才有折扣喔
要不是大過年又帶女朋友在買東西的
不然我一定會在後面吐槽一句:你拿sogo卡凹三越的折扣,好大的官威啊!!!
只能說店員也很客氣
換做是我大概只會沒好氣的回一句:不好意思喔,拿sogo卡打11折再加一成服務費喔!!
在此向所有過年還要上班的人致敬一下
大過年的還要碰到一堆莫名其妙的地獄怪客真的還蠻辛苦的 XD
--
I've never been closer
I've tried to understand
That certain feeling
Called by another sound
--
Tags:
顧客行為
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