我要被氣炸了!!(更新) - 網店
By Damian
at 2014-05-08T17:41
at 2014-05-08T17:41
Table of Contents
*商品/店家名稱:新竹貨運
*購買連結:
http://ppt.cc/u6rS 黑 正紅
等我順利收到鞋子,再來跟大家分享,嗚嗚
*相關佐證:鄰居算嗎?
*事發經過:
昨天接到新竹貨運電話,問我在不在家,那時候我剛好在看牙醫,家裡也沒有人,
所以我問他說可以約明天嗎?明天兩點以前都在家(我上晚班),
送貨員猶豫了一下,問我可不可以請樓下一樓代收,
我說不太好我不認識他,可以明天來嗎?
送貨員就說好,那約明天下午兩點以前。
後來送貨員又再打電話給我,問我四樓鄰居也有包裹,他願意幫我代收,可以嗎?
我再回他,可是我真的不認識他,這樣不好。
就這樣來來回回溝通好幾次,他才答應明天再來一趟。
(我知道送貨員很辛苦,所以請他多跑幾趟很不好意思,只是如果包裹有損害,或是內容
不對,我不知道要找誰負責。而且我是真的不認識鄰居,也覺得這樣麻煩鄰居了)
但是.....如果今天順利收到包裹,我也不會上來抱怨了
今天在家等到兩點多,手機沒有動靜,我再打回去昨天送貨員的手機,也沒有人接。
好,我被放鴿子了。
直到將近四點,我接到新竹貨運的電話,問我在不在家,看電話號碼跟昨天不一樣,
我知道不是同一個送貨員,但我只能給他同一個答案,我兩點以前在家,可以明天送嗎?
他依然問我可以請鄰居代收嗎?我說不好。
我想到之前有人說可以請全家代收,所以我問他,新竹貨運有跟全家合作,可以給全家
代收嗎?
送貨員回,你跟全家的人熟嗎?全家的人知道你嗎?
我傻眼回他,這好像是新竹貨運的新方案,可以請全家代收。
送貨員說,那我問一下全家。
-----以下更扯------
過了約三十分鐘,送貨員再度來電,表示全家沒有這種服務。
我說那可以請你明天下午兩點以前再來嗎?
送貨員問我說我家在五樓,那他可以放在五樓跟六樓中間,請我下班之後再去拿嗎?
WTF!!!!!
我問他說,你們不需要我簽收嗎?
他說,他自己幫我代簽就可以了!
WTF!!!!!!!!!!!!!!!!
最後我說六樓有住人,請他明天下午兩點以前,幫我送過來..........
=======================================================
這已經不是我第一次遇到,新竹貨運離譜事蹟。
過年前家裡吸塵器壞掉送修,由於在保固內,所以只需付運費即可,
修好送回來之後,我們家也沒人在家,新竹貨運打給我,約隔天送貨,我說好。
隔十分鐘之後,送貨員再度打給我說,對面一樓已經簽收我的包裹,一百塊運費也付了。
我真的不知道為什麼可以未經我的同意,就把我的包裹給別人簽收。
但是當時正值過年期間,我打了客訴電話,一直轉不過,也就沒有再深究。
我當時應該就要努力打通電話,客訴他們的!!!!!!
--
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