我真的體驗到JJdenim的爛客服了 - 牛仔褲

By Mary
at 2009-01-01T13:31
at 2009-01-01T13:31
Table of Contents
之前看到JJdenim上的BURNEY A77很便宜就衝了
雖然之前已經看過很多版友在JJ上都有很不好的購物經驗
但我想說我總不可能那麼衰吧~~
畢竟他是個國際購物網站耶
結果~~還真的被我遇到
寄來的褲子我看也只有那些破洞跟褲型至少還看的出來是BURNEY A77吧
褲子整體刷色變深很多
重點是縫線顏色,零錢袋logo,後面的皮標完全跟網路上的圖片完全兩回事
所以我就馬上寄信給客服(因為我也是不會講英文的人= =)
他隔天回了一封信叫我寄回給他
之後我再問他問題就沒任何音訊~~再一次看到他回信已經是一週後了
寄出之後~~過了一週半左右我突然收到信
上面只有列出他們收到的BURNEY A77~~然後還有寄出的一件"MERRAY 372"
我真是當場傻眼~~
又馬上寄了mail給他們~~不過這次還多了一連串罵人的話
從買了那件褲子到現在一個月多~~還是沒做適當的處理
他們完全沒有在考慮買的人的心情
從頭至尾~~每一封信都是短短兩句~~~然後沒有任何的抱歉~~~~
這樣的處理方法~~
我想我會寧願為了心愛的褲子花多點錢跟N大買~~還可以挑到好看很多的刷色
(我朋友有幾個買了JJ的褲子~刷色也都很令人懷疑到底是不是仿的)
現在除了心情差到極點~~也不奢望他們能照我希望的方式處理~~~
不過以後我再也不會買他們家的褲子了
--
Tags:
牛仔褲
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