急!!淘寶支付轉運費的問題 - 網店
By Ursula
at 2014-11-20T19:31
at 2014-11-20T19:31
Table of Contents
最近剛學會在淘寶上買東西,這幾次交易下來
客服都會另外加上包到台灣的運費,所以也沒啥問題
11/18買了一件洋裝,也跟客服說好要包到台灣郵資
原價168的洋裝,客服跟我收了45人民幣也確定包台灣郵資
今天想說查一下我的進度,發現昨天已經簽收完畢!?
訂單資訊發現多了一個"支付轉運費"的選項
洋裝的客服一直推說我沒給他台灣的地址,但我訂單信息明明
就有顯示台灣的收貨地址啊!!! 之後客服就裝死不再回我了
我緊急打電話給台灣順豐,客服小姐是說貨目前還在深圳
深圳集貨中心即然已簽收我的物件,就不會再跟我收取"轉運費"
所以我不需要再支付任何費用,但淘寶上的訂單進度一直是
顯示要我支付轉運費啊....
請問有沒有人也有過類似的問題?? 我該付還是不該付這費用?
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