微風小b櫃姐態度之差~~~~~ㄎㄎ - 品牌
By Lucy
at 2008-08-24T17:08
at 2008-08-24T17:08
Table of Contents
前文恕刪~
今天聽我姐姐說這件事,我覺得這真的也沒有誰錯誰對。有些人喜歡自己在店裡慢慢挑,
不喜歡服務員跟在旁一直講一直解說,會覺得服務員很煩,甚至會有種不買不行的壓力。
而有些就不一樣了,一進門店員沒跟你打招呼,讓你一個人在裡面逛了十分鐘也不理你,
就會覺得店員不盡責,甚至會有店員認為你買不起看不起你的感覺。一種米養百種人,你
認為店員可以利害到一看見你就知道你是哪種人嗎?微風跟SOGO風格本來就不同,微
風是那種就算假日也不會顯得擁擠,可以讓你在每家店裡悠閒的慢慢逛慢慢挑,所以微風
多半的店員都不會是那種全程跟到底的。當然,你若有問題想問或想試穿的,相信店員不
會跟你說不可以吧?或者,你可以到SOGO店去逛,那邊的風格或許就不會讓你有被輕
視的感覺。
而店員讓作者覺得”我不是貴婦,你看不起我”老實說,店員遇到這種客訴基本上都會覺
得很無辜,就像路人甲無原無故被飆車族砍一樣,原因只不過是路人甲看了飆車族一眼,
飆車族就認為看啥看?看不起我是嗎?這一刀砍下去的因果來由,我想跟客訴的行為是一
樣的。
至於那些只為了想看XX而按下2的人,我希望你們能好好思考一下,你真的有在小b遇
到不愉快的經驗嗎?既然沒有,那為何要起鬨 公佈相片 還挖出07年的文章,你的用
意是什麼?希望大家不要只是好玩而盲目跟從,人生難得,為何有人還有這麼恐怖的想法
想毀掉別人的前途?大家都很努力的工作 很努力的生活,只為了”我覺得他看我不起”
而想鬧到讓這個店員甚至聲援他的同事無法工作,這是你們想要的嗎?或許現在你們會說
對,我就是要讓他混不下去,但我相信若這店員真的因此而鬧到總公司被PTT鄉民抵制
,而讓公司開除他,進而連其他精品店都不敢請他,你們不會快樂的,甚至心底會有個永
遠的遺憾跟後悔。看過危險心靈的鄉民們應該懂的。
看這位店員最新的網誌,相信他經過這次也學到了教訓,有時候心理想的不能直接表達出
來,要的話,也是在好友面前 或者樹洞裡面,大聲說出,然後永遠埋起來,也希望大家
去看別人家的網誌時,能夠尊重主人。
店員不像鄉民都是優秀大學生,沒有鄉民說的”小b店員不是大學生不用”的這種事,給
小妹妹們一些機會,別用這麼嚴苛的尺去衡量一個人,犯點小錯只有坑殺一途。我認為,
在服務業完全沒脾氣把客人當神在供的人也許存在,但畢竟不多。在客人面前表現友善,
在心理面OS,在自己日記裡狂幹奧客,這也是種專業,不是嗎?
--
今天聽我姐姐說這件事,我覺得這真的也沒有誰錯誰對。有些人喜歡自己在店裡慢慢挑,
不喜歡服務員跟在旁一直講一直解說,會覺得服務員很煩,甚至會有種不買不行的壓力。
而有些就不一樣了,一進門店員沒跟你打招呼,讓你一個人在裡面逛了十分鐘也不理你,
就會覺得店員不盡責,甚至會有店員認為你買不起看不起你的感覺。一種米養百種人,你
認為店員可以利害到一看見你就知道你是哪種人嗎?微風跟SOGO風格本來就不同,微
風是那種就算假日也不會顯得擁擠,可以讓你在每家店裡悠閒的慢慢逛慢慢挑,所以微風
多半的店員都不會是那種全程跟到底的。當然,你若有問題想問或想試穿的,相信店員不
會跟你說不可以吧?或者,你可以到SOGO店去逛,那邊的風格或許就不會讓你有被輕
視的感覺。
而店員讓作者覺得”我不是貴婦,你看不起我”老實說,店員遇到這種客訴基本上都會覺
得很無辜,就像路人甲無原無故被飆車族砍一樣,原因只不過是路人甲看了飆車族一眼,
飆車族就認為看啥看?看不起我是嗎?這一刀砍下去的因果來由,我想跟客訴的行為是一
樣的。
至於那些只為了想看XX而按下2的人,我希望你們能好好思考一下,你真的有在小b遇
到不愉快的經驗嗎?既然沒有,那為何要起鬨 公佈相片 還挖出07年的文章,你的用
意是什麼?希望大家不要只是好玩而盲目跟從,人生難得,為何有人還有這麼恐怖的想法
想毀掉別人的前途?大家都很努力的工作 很努力的生活,只為了”我覺得他看我不起”
而想鬧到讓這個店員甚至聲援他的同事無法工作,這是你們想要的嗎?或許現在你們會說
對,我就是要讓他混不下去,但我相信若這店員真的因此而鬧到總公司被PTT鄉民抵制
,而讓公司開除他,進而連其他精品店都不敢請他,你們不會快樂的,甚至心底會有個永
遠的遺憾跟後悔。看過危險心靈的鄉民們應該懂的。
看這位店員最新的網誌,相信他經過這次也學到了教訓,有時候心理想的不能直接表達出
來,要的話,也是在好友面前 或者樹洞裡面,大聲說出,然後永遠埋起來,也希望大家
去看別人家的網誌時,能夠尊重主人。
店員不像鄉民都是優秀大學生,沒有鄉民說的”小b店員不是大學生不用”的這種事,給
小妹妹們一些機會,別用這麼嚴苛的尺去衡量一個人,犯點小錯只有坑殺一途。我認為,
在服務業完全沒脾氣把客人當神在供的人也許存在,但畢竟不多。在客人面前表現友善,
在心理面OS,在自己日記裡狂幹奧客,這也是種專業,不是嗎?
--
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