店員習慣性的要會員 - 便利商店

By Blanche
at 2023-07-09T23:52
at 2023-07-09T23:52
Table of Contents
各系統各家店的店員好像都很習慣的在結帳時要顧客的會員資料集點
去年1111買了7-11的實體隨取卡
購買時已經有OP點和活動點還有發票,隨取卡也有標明
消費時不再給點及沒有發票
不只一家
結帳出示且跟店員說要用這個結帳
店員還是跟我要會員資料
我跟對方說這個不能集點
幾乎遇到的店員都會跟我說,OP點數沒有,但活動點數有
很懷疑店員的說法,所以依舊沒給會員資料,所以無法證實真假
只是一直不懂,店員講的怎麼跟卡片說明不一樣
更厲害的應該是萊爾富
買菸品結帳
店員依舊熱情的表示要會員資料還強調可以集點
我問店員,菸品可以集點嗎?
接著就是一陣沉默的完成結帳
各系統似乎都是不能事後補點,所以為了麻煩,店員會先問
但不能集點的情況卻跟顧客表示能集點
應該更容易引起糾紛吧?
--
去年1111買了7-11的實體隨取卡
購買時已經有OP點和活動點還有發票,隨取卡也有標明
消費時不再給點及沒有發票
不只一家
結帳出示且跟店員說要用這個結帳
店員還是跟我要會員資料
我跟對方說這個不能集點
幾乎遇到的店員都會跟我說,OP點數沒有,但活動點數有
很懷疑店員的說法,所以依舊沒給會員資料,所以無法證實真假
只是一直不懂,店員講的怎麼跟卡片說明不一樣
更厲害的應該是萊爾富
買菸品結帳
店員依舊熱情的表示要會員資料還強調可以集點
我問店員,菸品可以集點嗎?
接著就是一陣沉默的完成結帳
各系統似乎都是不能事後補點,所以為了麻煩,店員會先問
但不能集點的情況卻跟顧客表示能集點
應該更容易引起糾紛吧?
--
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