小心大賣場蔬果售價的"單位"... - 大賣場
By Emma
at 2010-10-20T11:48
at 2010-10-20T11:48
Table of Contents
因為大潤發台中忠明店現在都不寄送DM了,聽說轉型成全面折扣店的樣子
要看每一期的特價商品都要到到店裡翻或是上網看電子DM,頗為不便...
今天早上到台中大潤發忠明店購物,剛好有看到店內DM廣告香蕉12元/斤
下樓走電扶梯時燈箱也有廣告香蕉12元/斤
我就到蔬果區買了一些香蕉,經過磅後,最後到櫃台結帳
結帳時的明細竟然變成20元/公斤,我一時還沒意會過來
還去客服中心問了一下是否打錯價錢,後來才知道前面的斤是指台斤
我覺得這樣很過分,一個這麼大的連鎖大賣場玩這種"單位遊戲"
耍這種小手段,讓民眾購物時以為很便宜,結帳時卻很錯愕,感覺被騙了!
要嘛就統一用台斤,不然就統一用公斤。
購物本來是件很開心的事情,今天去大潤發卻受了一肚子的氣...
大家去大賣場買蔬果時,務必請看清楚單位,不要只看單位前面的阿拉伯數字阿...
不然會跟我一樣有被騙的感覺...
******************(上面是原始文章,下面是10/22晚上補充)***************
說一下大潤發忠明店後續的處理動作好了:
10/20 當天早上 10:30 購物完當下很生氣,除了跟結帳處後方的員工反應之外
也有跟二樓入口的退換貨中心員工告知這個狀況。
後來也有去填寫了顧客意見表。
在我填完顧客意見表後的49小時,今天(10/22)早上 11:38
一名大潤發蔬果課的男生來電(抱歉我忘了他的頭銜,可能是經理之類的吧~)
大潤發果然很有效率的如顧客意見表上說的,會於三天內回覆...
他非常有誠意的跟我道歉,還一直說要請我吃香蕉...>_<"
我有跟他反應說,現在不發 DM 以後,去店裡翻 DM 都翻的很急,
手扶梯間燈箱廣告也都驚鴻一瞥,燈箱上的數字都很大,單位不明顯
且與結帳時單位不同步之問題...
對方說 DM 上是有寫"斤",燈箱上沒單位是他們的疏失,說他們會立刻處理
並要我帶送貨單回去退費,且不用帶香蕉,也就是蔬果課要請我吃我買的那串香蕉
我是跟他說不用,因為我也沒買貴,如果要退我就立刻退費了,
是因為賣場單位與結帳時看到的單位不同步,顧客沒注意到單位的話
一時會很錯愕,會讓顧客誤以為刷錯條碼算錯價...
電話大概講了五六分鐘左右吧,蔬果課是很有誠意要跟我解決問題
但基本上我不會去退香蕉的費用...畢竟香蕉都給人家吃了,還去退費,這太機八了吧
--
All Comments
By Heather
at 2010-10-21T09:34
at 2010-10-21T09:34
By Charlie
at 2010-10-22T07:08
at 2010-10-22T07:08
By Brianna
at 2010-10-26T02:10
at 2010-10-26T02:10
By Emily
at 2010-10-27T19:01
at 2010-10-27T19:01
By Dorothy
at 2010-10-29T01:46
at 2010-10-29T01:46
By Blanche
at 2010-11-01T10:54
at 2010-11-01T10:54
By Adele
at 2010-11-03T23:44
at 2010-11-03T23:44
By Ina
at 2010-11-07T21:36
at 2010-11-07T21:36
By Barb Cronin
at 2010-11-08T23:20
at 2010-11-08T23:20
By Elma
at 2010-11-11T18:36
at 2010-11-11T18:36
By Ida
at 2010-11-14T02:31
at 2010-11-14T02:31
By Caitlin
at 2010-11-16T04:45
at 2010-11-16T04:45
By Charlie
at 2010-11-16T13:54
at 2010-11-16T13:54
By Ursula
at 2010-11-20T10:50
at 2010-11-20T10:50
By Quanna
at 2010-11-23T06:01
at 2010-11-23T06:01
By Connor
at 2010-11-25T05:32
at 2010-11-25T05:32
By Callum
at 2010-11-27T09:47
at 2010-11-27T09:47
By Yedda
at 2010-11-27T23:46
at 2010-11-27T23:46
By Tracy
at 2010-11-30T02:09
at 2010-11-30T02:09
By Megan
at 2010-12-04T23:40
at 2010-12-04T23:40
By Adele
at 2010-12-06T21:31
at 2010-12-06T21:31
By Ursula
at 2010-12-10T02:30
at 2010-12-10T02:30
By Robert
at 2010-12-14T17:13
at 2010-12-14T17:13
By Kristin
at 2010-12-18T01:15
at 2010-12-18T01:15
By David
at 2010-12-19T02:00
at 2010-12-19T02:00
By Sarah
at 2010-12-21T22:42
at 2010-12-21T22:42
By Todd Johnson
at 2010-12-23T07:55
at 2010-12-23T07:55
By Jacky
at 2010-12-24T15:10
at 2010-12-24T15:10
By Adele
at 2010-12-27T00:27
at 2010-12-27T00:27
By Damian
at 2010-12-27T11:53
at 2010-12-27T11:53
By Tristan Cohan
at 2010-12-28T09:13
at 2010-12-28T09:13
By Leila
at 2011-01-02T06:17
at 2011-01-02T06:17
By Heather
at 2011-01-04T20:49
at 2011-01-04T20:49
By Connor
at 2011-01-05T05:06
at 2011-01-05T05:06
By Tristan Cohan
at 2011-01-09T03:17
at 2011-01-09T03:17
By Quintina
at 2011-01-12T19:58
at 2011-01-12T19:58
By Charlotte
at 2011-01-17T19:39
at 2011-01-17T19:39
By Ethan
at 2011-01-21T13:00
at 2011-01-21T13:00
By Liam
at 2011-01-26T11:50
at 2011-01-26T11:50
By Agatha
at 2011-01-30T15:42
at 2011-01-30T15:42
By Regina
at 2011-02-02T14:58
at 2011-02-02T14:58
By Poppy
at 2011-02-03T22:09
at 2011-02-03T22:09
By Hedy
at 2011-02-06T14:33
at 2011-02-06T14:33
By James
at 2011-02-10T17:21
at 2011-02-10T17:21
By Sarah
at 2011-02-12T01:23
at 2011-02-12T01:23
By Quintina
at 2011-02-12T05:25
at 2011-02-12T05:25
By Zora
at 2011-02-12T11:45
at 2011-02-12T11:45
By Ingrid
at 2011-02-15T12:23
at 2011-02-15T12:23
By Madame
at 2011-02-19T06:46
at 2011-02-19T06:46
By Dora
at 2011-02-21T23:06
at 2011-02-21T23:06
By Jack
at 2011-02-23T12:43
at 2011-02-23T12:43
By James
at 2011-02-24T21:03
at 2011-02-24T21:03
By Mason
at 2011-02-25T22:29
at 2011-02-25T22:29
By Edith
at 2011-02-27T17:15
at 2011-02-27T17:15
By Quintina
at 2011-03-02T00:00
at 2011-03-02T00:00
By Joe
at 2011-03-03T00:53
at 2011-03-03T00:53
By Emily
at 2011-03-04T18:03
at 2011-03-04T18:03
By Ula
at 2011-03-06T12:23
at 2011-03-06T12:23
By Sandy
at 2011-03-07T04:52
at 2011-03-07T04:52
By Thomas
at 2011-03-07T21:14
at 2011-03-07T21:14
By Steve
at 2011-03-11T21:11
at 2011-03-11T21:11
By Lauren
at 2011-03-14T06:54
at 2011-03-14T06:54
By Frederic
at 2011-03-17T03:05
at 2011-03-17T03:05
By Audriana
at 2011-03-20T08:15
at 2011-03-20T08:15
By Lily
at 2011-03-24T01:12
at 2011-03-24T01:12
By James
at 2011-03-26T12:24
at 2011-03-26T12:24
By Enid
at 2011-03-30T10:57
at 2011-03-30T10:57
By Edith
at 2011-03-30T18:23
at 2011-03-30T18:23
By Regina
at 2011-04-03T16:16
at 2011-04-03T16:16
By Oliver
at 2011-04-05T17:16
at 2011-04-05T17:16
By Heather
at 2011-04-06T16:50
at 2011-04-06T16:50
By Aaliyah
at 2011-04-09T05:59
at 2011-04-09T05:59
By Mia
at 2011-04-12T16:22
at 2011-04-12T16:22
By Audriana
at 2011-04-17T12:47
at 2011-04-17T12:47
By Barb Cronin
at 2011-04-20T07:27
at 2011-04-20T07:27
By Hedy
at 2011-04-22T04:03
at 2011-04-22T04:03
By Daniel
at 2011-04-26T18:33
at 2011-04-26T18:33
By Kristin
at 2011-04-28T12:58
at 2011-04-28T12:58
By Iris
at 2011-05-02T18:15
at 2011-05-02T18:15
By Hardy
at 2011-05-02T21:12
at 2011-05-02T21:12
By Hazel
at 2011-05-05T00:54
at 2011-05-05T00:54
By Margaret
at 2011-05-07T00:27
at 2011-05-07T00:27
By Ophelia
at 2011-05-08T06:01
at 2011-05-08T06:01
By Enid
at 2011-05-10T20:24
at 2011-05-10T20:24
By Caitlin
at 2011-05-11T18:20
at 2011-05-11T18:20
By Frederica
at 2011-05-12T07:53
at 2011-05-12T07:53
By Gilbert
at 2011-05-12T11:13
at 2011-05-12T11:13
By Todd Johnson
at 2011-05-13T11:39
at 2011-05-13T11:39
By Belly
at 2011-05-14T13:38
at 2011-05-14T13:38
By Xanthe
at 2011-05-14T23:02
at 2011-05-14T23:02
By Ida
at 2011-05-18T08:50
at 2011-05-18T08:50
By Skylar Davis
at 2011-05-21T01:46
at 2011-05-21T01:46
By Ethan
at 2011-05-22T15:29
at 2011-05-22T15:29
By Bethany
at 2011-05-26T14:17
at 2011-05-26T14:17
By Tristan Cohan
at 2011-05-30T01:18
at 2011-05-30T01:18
By Iris
at 2011-06-02T06:34
at 2011-06-02T06:34
By Charlotte
at 2011-06-03T16:17
at 2011-06-03T16:17
By Iris
at 2011-06-07T03:07
at 2011-06-07T03:07
By Selena
at 2011-06-09T10:30
at 2011-06-09T10:30
By Todd Johnson
at 2011-06-11T07:56
at 2011-06-11T07:56
By Connor
at 2011-06-11T12:28
at 2011-06-11T12:28
By Caroline
at 2011-06-13T05:24
at 2011-06-13T05:24
By Ingrid
at 2011-06-14T06:27
at 2011-06-14T06:27
By Linda
at 2011-06-15T05:42
at 2011-06-15T05:42
By Agnes
at 2011-06-16T09:31
at 2011-06-16T09:31
By Eden
at 2011-06-16T14:14
at 2011-06-16T14:14
By Kelly
at 2011-06-16T15:36
at 2011-06-16T15:36
By Bethany
at 2011-06-17T19:08
at 2011-06-17T19:08
By Hedwig
at 2011-06-19T02:56
at 2011-06-19T02:56
By Connor
at 2011-06-21T20:50
at 2011-06-21T20:50
By Liam
at 2011-06-22T15:49
at 2011-06-22T15:49
By Rosalind
at 2011-06-27T00:04
at 2011-06-27T00:04
By Ethan
at 2011-07-01T00:09
at 2011-07-01T00:09
By Oscar
at 2011-07-01T16:38
at 2011-07-01T16:38
By Frederica
at 2011-07-01T20:11
at 2011-07-01T20:11
By Carol
at 2011-07-05T12:00
at 2011-07-05T12:00
By Daph Bay
at 2011-07-08T15:34
at 2011-07-08T15:34
By Zora
at 2011-07-10T16:56
at 2011-07-10T16:56
By Bethany
at 2011-07-11T17:46
at 2011-07-11T17:46
By Gilbert
at 2011-07-15T01:39
at 2011-07-15T01:39
By Linda
at 2011-07-16T08:55
at 2011-07-16T08:55
By Megan
at 2011-07-19T13:54
at 2011-07-19T13:54
By Quanna
at 2011-07-22T06:20
at 2011-07-22T06:20
Related Posts
里港餛飩
By Harry
at 2010-10-19T22:10
at 2010-10-19T22:10
我買的杏仁豆腐酸掉了
By Erin
at 2010-10-19T18:20
at 2010-10-19T18:20
3M淨水器怎麼買比較划算
By Lily
at 2010-10-18T21:57
at 2010-10-18T21:57
新竹店專屬優惠活動 2010 10/22~11/21
By Margaret
at 2010-10-18T13:46
at 2010-10-18T13:46
請推薦好吃的雞塊!
By Suhail Hany
at 2010-10-18T13:12
at 2010-10-18T13:12