家樂福停車過夜要2千 想以消費折抵卻被拒 - 好市多
By Mason
at 2018-03-21T01:08
at 2018-03-21T01:08
Table of Contents
新聞轉載自蘋果日報
https://goo.gl/dpcsJL
家樂福停車過夜要2千 民眾想以消費折抵卻被拒
新北市一名陳先生前天晚上將車停進家樂福重新店後去吃飯,結果返回時發現車鑰匙不見
了,著急之下忘了通知賣場人員後離去,隔天取車時發現要收費2千元,雖自知理虧但也
願意用消費金額折抵停車費,最後協商失敗付費了事,陳先生認為賣場態度太過強硬,質
疑這過夜費是否收的妥當?
陳先生說,因為家住淡水,當天發現車鑰匙不見後,想說返回家中再來賣場就已打烊,於
是隔天才來取車,想說停車費了不起5、6百元,沒想到竟然要2千元,事後才發現賣場有
明文規定但不明顯。
後來陳先生付了錢後與家樂福協商,想說消費5千至1萬來折抵停車費,家樂福也不接受,
讓他覺得很不近人情,僅說公司規定如此,陳先生自知理虧,最後付錢走人,但認為家樂
福為服務業,應該要更圓融一點才是。
家樂福對此表示,賣場在停車場出入口皆有明文標示,主要是為了讓車輛流動,讓上門消
費的顧客使用,而且該賣場非24小時營業,為了避免過夜車輛發生意外,才會有此規定,
如果顧客對此有疑慮的話,將會請在場該主管釐清事件經過,如非故意,將再與消費者進
行了解或進行費用折抵。(突發中心張貴翔/新北報導)
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他停錯賣場了 在好市多停到積灰塵都免費
--
https://goo.gl/dpcsJL
家樂福停車過夜要2千 民眾想以消費折抵卻被拒
新北市一名陳先生前天晚上將車停進家樂福重新店後去吃飯,結果返回時發現車鑰匙不見
了,著急之下忘了通知賣場人員後離去,隔天取車時發現要收費2千元,雖自知理虧但也
願意用消費金額折抵停車費,最後協商失敗付費了事,陳先生認為賣場態度太過強硬,質
疑這過夜費是否收的妥當?
陳先生說,因為家住淡水,當天發現車鑰匙不見後,想說返回家中再來賣場就已打烊,於
是隔天才來取車,想說停車費了不起5、6百元,沒想到竟然要2千元,事後才發現賣場有
明文規定但不明顯。
後來陳先生付了錢後與家樂福協商,想說消費5千至1萬來折抵停車費,家樂福也不接受,
讓他覺得很不近人情,僅說公司規定如此,陳先生自知理虧,最後付錢走人,但認為家樂
福為服務業,應該要更圓融一點才是。
家樂福對此表示,賣場在停車場出入口皆有明文標示,主要是為了讓車輛流動,讓上門消
費的顧客使用,而且該賣場非24小時營業,為了避免過夜車輛發生意外,才會有此規定,
如果顧客對此有疑慮的話,將會請在場該主管釐清事件經過,如非故意,將再與消費者進
行了解或進行費用折抵。(突發中心張貴翔/新北報導)
---
他停錯賣場了 在好市多停到積灰塵都免費
--
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