官方集運商說沒有收到款項 - 網店

By Lucy
at 2018-06-01T13:44
at 2018-06-01T13:44
Table of Contents
我同事在淘寶勾選官方集貨,已經用批次付了集運費用,但是官方沒有收到款項。使用雲客服聯繫,說沒有收到款項,請我們申請退費後重新付費,但是找不到可以申請退集運費用而不是商品的頁面,想請問網友有沒有經驗該怎麼處理?謝謝回答
https://i.imgur.com/kM3HPfp.jpg
https://i.imgur.com/8Iw57DT.jpg
https://i.imgur.com/TqHw17g.jpg
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https://i.imgur.com/kM3HPfp.jpg
https://i.imgur.com/8Iw57DT.jpg
https://i.imgur.com/TqHw17g.jpg
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