好市多退貨 - 好市多
By Kristin
at 2016-08-22T14:37
at 2016-08-22T14:37
Table of Contents
原來這種情況不是只有我朋友遇到而已...
以下轉貼我朋友二年前po的臉書：
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今晚把用不到幾個月電池就壞掉的電動牙刷拿去退貨，
客服人員說電器類的商品的退貨期限是90天。
我就念一遍電器退貨規則，然後問客服人員，
電動牙刷是屬於電器所列項目（電視、電腦、相機、攝影機、ipod、手機）的哪一項產品
？
本來這客服人員要找主管來跟我談，後來聽到我詢問的問題後就直接讓我辦退貨。
可惜沒有見到主管，不然我很想問他，斗大的退貨政策就貼在員工後面的牆面上，
這個員工是看不懂文字還是對於貴公司的政策理解能力不足？
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好市多
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