好市多結帳清單真的要看清楚 - 好市多
By Adele
at 2018-06-13T22:30
at 2018-06-13T22:30
Table of Contents
兩週前去嘉義好市多買卡特童裝,在結帳時店員結帳時發生無法刷條碼狀況,
所以派另ㄧ名員工進去抄條碼,最後雖然結帳金額與我看到的價格不一樣
,多了一百多,但還是順利結帳了!
但是今天因為尺寸不合,要申請退款時,發現消費紀錄沒有出現卡特的購買記錄
,但出現FILA女童裝,店員質疑我們拿別人的卡購買卡特的衣服來退,堅持不肯
退,我們很明確的告知衣服是我們自己買的,我們確信我們買卡特的,我們家中
沒有出現過FILA女童裝,也沒買過,再來我們認為是那天協助抄條碼員工抄錯了
,因為兩個牌子放隔壁!還有那天無法消磁的是貴公司的問題,我們也願意調監視
器來確認我們到底買的是哪一個牌子!
最後搞很久,店員請示主管後才願意讓我們退款!只是我也問了,遇到這樣的情況
,消費者要怎麼自保,我拿來退的卡特沒買過(所以是....),FILA童裝我沒買,但
在我消費紀錄裡?往後可能明細清單都最好要當場看,這次我沒當場看就失誤了
而且消費明細要保留到確定退貨或不退貨再丟!
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